Assistant Patient Care Manager, Pediatric Neurology/General Medicine/Med-Surg, Full-Time, Nights Shi

Be a part of a world-class academic healthcare system, University of Chicago Medicine, as a Assistant Patient Care Manager in the Pediatric Neurology/General Medicine/Med-Surg department. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

The Assistant Patient Care Manager (APCM) will be responsible and accountable for over-seeing the operations and patient flow of a designated Care Center on her/his respective shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. This is in collaboration with and under the supervision of the Patient Care Manager (PCM). In the absence of the PCM, the APCM assumes responsibility for the unit. APCM supports PCM with 24/7 coverage of the unit.

Essential Job Functions

• Participates in the interview and selection process of staff 

• Helps oversee orientation of new hires

• Maximizes care efficiency and throughput

• Monitors a budget (e.g. supplies)

• Participates with ongoing evaluation of productivity

• Performance management

• Assists with conducting staff evaluations/MAX conversations

• Monitors staff for fitness for duty

• Initiates and delivers corrective actions (e.g. written warning)

• Staff development

• Facilitates staff education and needs assessment

• Ensures competency validation

• Supports leadership growth among staff

• Staff retention

• Assesses staff satisfaction

• Develops and implements strategies to address satisfaction issues

• Develops methods to reward and recognize the staff

Required Qualification

• Graduate of an approved school of nursing

• Bachelor’s degree in nursing

• Minimum of two years nursing experience

• Minimum of one year clinical experience in the area they are applying

• Charge nurse experience with demonstrated leadership skills required and/or equivalent experience

• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments

Preferred Qualifications

• Master’s degree preferred

• Specialty certifications preferred

• Experience working at an academic medical center and in a unionized environment preferred

• motivated in leadership role, clear with communication, organized preferred

• Previous leadership experience including charge role or being a preceptor for nurses

Position Details

• Job Type/FTE: 1.0

• Shift: Nights, 4- 10hour shifts, 1 PM-11 PM with on-call rotation with leadership team

• Work Location: Hyde Park

• Unit/Department: Pediatric Neurology/General Medicine/Med-Surg

• CBA Code: Non Union