Assistant Program Manager

Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.

Overview:

The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

The Transitional Living Program Assistant Manager is a full-time 12-month position that includes weekend, evening, and holiday shifts. The Transitional Living Program (TLP) includes a group living environment at the Arnett House and an apartment model at Devonshire. The Assistant Manager assists program staff as they strive to engage and establish mutually respectful, trusting relationships with the youth we serve. Clients are approached from a strengths- and asset-based perspective, and partnerships are formed with them to help identify issues, concerns, and needs. The goal of the TLP team is to provide care and support to youth in a safe and respectful environment, and to work with them to build their independent skills and address the issues that led to their homelessness, so they can ultimately secure and maintain a stable living environment.

The Assistant Program Manager assists the Transitional Living Program Manager in overseeing operations and programming. Duties include staff supervision and training; administrative assignments, life skills training, and direct client care.

Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programs

Responsibilities:

• Staff orientation and training


• Individual supervision and documentation


• Facilitation of weekly group supervision


• Program quality assurance


• Case consultation


• Program and Staff scheduling


• Assist in oversight of Case Managers, Life Skills Specialists, and Relief Counselors' professional development and supervision


• Oversight of petty cash, monthly fire drills, and volunteer tracking.


• Maintenance of a caring and cooperative environment


• Maintenance of client confidentiality consistent with agency policies


• Supervision of daily routine and structure


• Crisis prevention/intervention and conflict resolution


• Intake, assessment, and referral.


• Transportation of clients via agency vans

Required Qualifications:

• Bachelor's Degree in Human Service or related field AND 5 years' relevant experience with 1 year management or supervisor experience OR equivalent combination / Master's Degree preferred


• Driver's license

Skills:

• Strong Knowledge of child and adolescent development


• Knowledge of youth serving systems


• Strong time management and multi-tasking skills


• Excellent literacy and communication skills


• Knowledge of community resources


• Advanced knowledge of Microsoft Office

Pay Rate: $22-$25 per hour

The Center for Youth Provides Equal Employment Opportunities