Assistant Property Manager

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

The Assistant Property Manager reports to the Senior Property Manager or General Manager and supports the manager in all aspects of the management for the assigned portfolio. The individual in this position will assist and support with the operations and financial responsibilities of the portfolio. Relationship building with all tenants to quickly solve tenant problems that may arise and managing tenant satisfaction in efforts to ensure a high level of tenant retention.

The base salary is aligned with market data and is estimated between $70,000 to $85,000 (salary) with the ability to achieve additional compensation through bonus.  This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity.

• Primary Functions and Responsibilities: 
  • Work with Operations and Property Management on the day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with Avison Young policies and client directives. 
  • Assist with the maintenance of the computerized Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests, preparation of monthly chargeback reporting. 
  • Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the Property Manager & Director, Property Management for appropriate action and follow-up. 
  • Assist building operations as requested; ensure optimum operation of the Building Energy/Automation Management system working in conjunction with the Property Manager & Director, Property Management and 3rd party energy management consultant.  
• Administration: 
  • Process accounts payable 
  • Process cash receipts and accounts receivable 
  • Assist in preparation and distribution of tenant communication in line with client and AY.  
  • Maintain up-to-date contact lists.  
  • Co-ordinate and supervise all contracts, including periodic reviews of all service contracts (ie:   maintain up-to-date contract log, assist with tendering, verify invoices match contract pricing and PO’s).  
  • Ensure that all site-specific documentation and financial reports are completed accurately and on time, (as applicable). 
  • Assist in preparation and submission of industry awards (BOMA, LEED, etc.).  
• Tenant Relations: 
  • Respond positively and promptly to requests from tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s). 
  • Collect, analyze and report statistical data as may be required to provide accurate and current assessment of management objectives (KPI – response times and deliverables).  
  • Compliance: 
  • Monitor and ensure the property is environmentally compliant with environmental legislation, codes and corporate best practices. 
  • Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required.  
• Planning:  
  • Assist as needed in the development and preparation of a variety of budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facilities. 
  • Assist in preparation and publication of the annual budget, reforecasts and business plans. 
  • Assist in the development of capital budgets for the property. This includes contributions towards a ten-year plan of maintenance, facility improvement, and cost reduction initiatives. 
  • Research and report on various equipment and systems for purchase or upgrade. 
• Relationship Building: 
  • Thoroughly familiar with the management contract and all requirements contained therein. 
  • Facilitate and coordinate on-going, open communication with tenants by attending various meetings as required; understand, assess and address tenant operational concerns in order to ensure their needs are being met and the organizations assets are maintained appropriately. 
• Other Duties: 
  • Assists with such other administrative, management, property and client related duties as assigned. 

QUALIFICATIONS:

• Bachelor’s Degree, preferably in business, real estate, or finance
• Candidate will possess a minimum of three years of related experience
• Strong understanding of financial terms and principles and the ability to analyze and conduct complex financial and business decisions
• Proficient in Microsoft Word and Excel
• Ability to express ideas clearly in written and verbal communications, with the capability to create complex financial and business-related documents
• Strong organizational skills and detail-oriented
• Proven record of providing excellent internal and external customer service

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving