Assistant Property Manager

GENERAL DESCRIPTION:

The Assistant Property Manager works closely with the Property Manager to support the day-to-day operations of the apartment community and building(s). This position is responsible for providing quality service to residents, supporting the efficient operation of the property, and completing required administrative tasks.

This position offers the opportunity to gain hands-on property management experience and develop the skills needed to potentially advance into a Property Manager role. The ideal candidate is someone who is eager to learn, take on additional responsibility, and grow within property management. This position reports to the Property Manager. 

ESSENTIAL FUNCTIONS:

• Assist the Property Manager by providing high quality of service to residents with efficient operation of the building economically and socially following and enforcing all fair housing, local landlord tenant laws and regulations.
• Assist in collection of rent and other income.
• Preparing and delivering notices to residents (i.e. Lease Violation, 30 Day Termination, 10 Day Termination, Non Payment of rent, 24 Hour for Entry, and Abandonment).
• Works with the Property Manager to effectively market the property to ensure a positive community image of the property.
• Assist with coordinating all activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position will also interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
• May perform janitorial tasks in and around the property as needed.  
• Performs other related duties as assigned by property manager and/or regional property manager.

COMPETENCIES:

• Ability to effectively manage and solve problems.
• Ability to take direction from a supervisor.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to use a computer for utilizing property management software, word processing, spreadsheets, e-mail, & web browsing.
• Ability to write legibly.
• Ability to work in a collaborative manner, as a member of a site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Excellent verbal and written communication skills to communicate effectively with people from diverse backgrounds.
• Excellent interpersonal skills.
• Ability to commit to the mission and values of the organization.  
• Proactive and independent with the ability to take initiative.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and a valid driver’s license) to run errands, etc.
• Familiarity or willingness to learn laws, regulations, and best practices applicable to Fair Housing.
• Proficient with Yardi (will train), Microsoft Office Suite, and other related software.

SUPERVISORY RESPONSIBILITIES:

• None

WORK ENVIRONMENT:

• Office/building environment 

TRAVEL REQUIRED:

• Limited; may be required to run errands or travel between properties as needed and attend periodic training events out of town.

EDUCATION AND EXPERIENCE:

• Education: High school diploma or equivalent required. 
• Experience: A minimum of 6 months to 2 years of hospitality, office management or administrative experience. Professional training may substitute for experience.

OTHER DUTIES:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

ADA REQUIREMENTS:

• Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 25 lbs.  
• Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language. 
• Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days. 
• Environmental Conditions: Dust, potential loud noises, glare from computer screens, heat, and air conditioning. 
• Equipment: Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine. 

VALUES-BASED BEHAVIORS:

• Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others. 
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees. 
• Identifies and takes advantage of opportunities for personal and professional development. 
• Encourages other employees to work as a team for the benefit of the organization. 
• Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines. 
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner. 
• Honors the private and confidential matters of co-workers, employees. Protects the proprietary information of Northwest Real Estate Capital Corp. 
• Follow rules, regulations, and policies. Positively contributes to implementing changes. 
• Communicates courteously and effectively with others. Sets clear expectations. 
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity. 
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

CULTURE & VALUES:

At Northwest Real Estate Capital Corp., our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!

AFFIRMATIVE ACTION / EEO STATEMENT:

Northwest’s objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.