Assistant Property Manager (Leasing)

About Hazel Valley Homes

Hazel Valley Homes is redefining what it means to rent with care and trust. Our vision is simple yet powerful: Make renters proud of where they live through individualized care and attention. By empowering our team to make thoughtful, on-the-ground decisions for each unique home, we deliver exceptional service that meets the specific needs of our residents and communities.

We are a tight-knit, mission-driven team who value integrity, reliability, and local expertise, ensuring every decision is rooted in a deep understanding of the neighborhoods we serve. We hold ourselves to the highest standards of quality and strive to simplify the rental experience, allowing renters to focus on what matters most to them.

Hazel Valley Homes is growing fast, expanding beyond our St. Louis roots to bring our personalized approach to new markets. We’re looking for passionate individuals who want to be part of a dynamic, people-first company that prioritizes superior service and strong community connections.

The Assistant Community Manager assists and supports the planning, implementing, and managing the daily operations of the portfolio. They assist in the management of onsite leasing and collections activities and the overall performance of the portfolio. They perform a variety of duties including but not limited to administrative, financial, and resident relations. This role will be heavily focused on leasing operations for the assigned portfolio.

Responsibilities

• Ensures achievement of the community’s revenue and occupancy goals by directing the community’s marketing, advertising, and sales activities, overseeing on-site traffic, ensuring an appropriate inventory of “ready” apartments, setting rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.


• Monitor tenant accounts to ensure timely rent payments and promptly address 


• Promotes resident satisfaction and retention by responding to questions, complaints, and requests in a timely manner. Taking appropriate action to resolve and address service issues.


• Ensures the property’s maintenance team members responds and completes resident service requests.


• Monitor tenant accounts to ensure timely rent payments and promptly address delinquent accounts. 


• Issue rent reminders, late notices, and other correspondence related to collections. 


• Oversee the lease renewal program for appropriate retention rate.


• Collaborate with legal teams on eviction proceedings when necessary. 


• Oversee accounting transactions and ensure all rents are collected, posted, and deposited daily.


• Maintain current knowledge and understanding of the industry, competition, and market, applying this knowledge to gauge the property's success and improve results.


• Maintain accurate and organized records of leases, tenant communications and documents related to properties. 


• Performs other related duties as required. 

Qualifications

• Two (2) years of experience in leasing, leasing management or as an assistant property management role in Single Family Rental housing.


• Knowledge of the local residential market.


• Proficient in Microsoft Office Suite.


• Strong written and verbal communication skills.


• Great Customer Service skills.


• Able to learn and work with property management applications.


• Quick learner and great attitude.


• Valid real estate license is preferred. 

Benefits: 

• Generous PTO to recharge and maintain a healthy work-life balance.


• Paid maternity and paternity leave to support your growing family.


• 401(k) program with matching to help you plan for a secure future.


• Opportunities for professional growth and development in a fast-paced, innovative environment.


• A supportive, mission-driven team that values collaboration and shared success.

Why Join Hazel Valley Homes?

At Hazel Valley Homes, employees are encouraged to make a real impact every day. You’ll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first—both renters and team members alike.

Why Join Hazel Valley Homes?

At Hazel Valley Homes, employees are encouraged to make a real impact every day. You’ll be part of a team that values your unique contributions and trusts you to make decisions that benefit residents and communities. Joining Hazel Valley Homes means being part of a mission-driven organization that puts people first—both renters and team members alike.