Assistant Registrar, Records & Registration

• Produces academic standing and Deans list reports for review by the Provost’s Office and
• various schools and colleges.
• Oversees grade reporting process (i.e., requests, changes of grades, and incomplete grades).
• Supervises organization of archived records and transcripts.
• Supervises and ensures accurate reporting of enrollment/degree verification processing for student insurance needs, student loan deferment documents and National Student Clearinghouse requests.
• Troubleshoots and resolves problems with student records activities.
• Develops and delivers point-of-use training to faculty and academic unit staff.
• Supervises the management of Office of the Registrar email account

CORE COMPETENCIES:

• Experience with complex student information systems, course registration, curriculum and enrollment planning software (i.e. Banner, Colleague, Workday).
• Experience in understanding administrative registration matters across higher education.
• Strong understanding of best practices in student registration and records and understands the role of the Registrar in strategic enrollment management and student success.
• Ability to analyze and interpret academic records and make independent decisions and judgments in accordance with Howard University policy.
• Ability to manage and adhere to tight deadlines and handle multiple tasks simultaneously.
• Ability to set a high standard of professionalism by providing high quality customer services to the general public, students, faculty and staff.
• Detail-oriented and customer service and compliance-focused.
• Proven record of accountability and follow-through.
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Strong knowledge of all standard computer applications, including Microsoft Office products, with advanced level skills in Microsoft Excel as it applies to data management

MINIMUM REQUIREMENTS:

Bachelor’s degree required; Master’s degree preferred. Minimum of 3 years of managerial experience in a registrar’s office or closely related enrollment. Management professional at a higher education institution.