Assistant Reservations Manager

Are you passionate about hospitality and customer service? We are hiring an experienced Assistant Reservations Manager to join our dynamic hotel operations team. If you are searching for Assistant Reservations Manager jobs near me or looking for career growth in hotel reservations, this opportunity is for you!

Key Responsibilities

Supervise and assist the reservations team to ensure smooth operations

Manage room inventory and booking systems to optimize occupancy

Handle VIP, group, and special booking requests

Coordinate with sales, front desk, and revenue management teams

Ensure timely responses to customer inquiries via phone, email, and booking platforms

Monitor reservation trends and generate performance reports

Train and mentor junior reservation agents

Qualifications

Bachelors degree in Hospitality, Business, or a related field

Minimum 2 years of experience as a Reservation Supervisor or similar role

Familiarity with hotel reservation software like Opera or SynXis

Strong communication, leadership, and customer service skills

Attention to detail and ability to work under pressure

Why Join Us?

Competitive salary with growth potential

Opportunities for promotion to Reservations Manager or Front Office Manager

Work with an internationally recognized hotel brand

Comprehensive benefits package and employee discounts