Assistant Resident Manager - 222 Broadway, New York, NY

Overview 

Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. 

Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! 

Step into an exciting role as an Assistant Resident Manager, where you will actively shape the vibrant daily life of a residential community. Collaborate with the Resident Manager, overseeing the building services team, ensuring staff excellence, resident satisfaction, and financial success. We are seeking a passionate leader with exceptional customer service skills, problem-solving abilities, and clear communication, all while being able to handle a multitude of tasks. This is your opportunity to take your career to the next level, bringing your energy and excitement to promote excellence in our community! 

Essential Job Functions 

• Actively assist in managing day-to-day property operations and maintenance, promptly addressing tenant and client concerns.
• Support timely maintenance of building operations, including coordinating preventive maintenance and optimizing asset performance.
• Participate in overseeing maintenance and repair activities, collaborating with external contractors and vendors.
• Contribute to negotiating service contracts, ensuring suppliers meet contractual obligations (e.g., HVAC, cleaning, landscaping).
• Assist in developing and managing the building maintenance budget, reviewing variances, and controlling expenditures.
• Play an active role in responding to building emergencies, supervising construction projects, and enforcing safety protocols.
• Collaborate in conducting safety inspections and providing necessary training for a safe work environment.
• Participate in recruiting, hiring, leading, training, and evaluating building staff, contributing to a productive working environment.
• Collaborate with unions and union representatives.
• Able to remain stationary for extended periods of time, up to 50% of the work day.
• Ability to move about the building(s) for meetings with tenants, vendors and staff.
• Ascend / descend stairs and ladders, as well as positions oneself in small spaces for building inspections and maintenance.
• Effectively communicate with tenants, vendors, staff and various departments within the company
• Recognize areas for improvement, detect issues and assess the best plan of action to rectify them.
• Transport large or heavy objects (up to 50 lbs) throughout the property
• Exposure to a variety of environments to include varying weather conditions

Qualifications 

• A minimum of 5 years of experience in residential building maintenance.
• Ability to actively contribute to implementing sustainable energy practices and grid interactive maintenance procedures.
• Knowledge of building mechanical systems, including plumbing, electrical, carpentry, waterproofing, and HVAC.
• Proficiency in actively participating in effective verbal and written communication.
• Required licenses and certificates (Certificate of fitness S12, S-13, S-95, P-99, EPA 608 Universal).
• Must actively respond to emergencies and be on call 24 hours.
• Strong self-management and prioritization skills.
• Practical experience with modern motion detection and video capture technologies.
• Experience with unions, particularly 32BJ, is preferred.
• Proficiency with computers and active involvement in property management software, including Microsoft Office and Yardi.