Assistant Service Advisor

Marquardt of Barrington – Barrington, IL

About Marquardt of Barrington

Family-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over seven decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, modern, state-of-the-art facility and a low-drama, supportive environment where your career development is valued and rewarded.

We are currently seeking an enthusiastic, customer-focused individual to join our established service team as an Entry-Level Service Advisor. If you have a passion for cars, exceptional communication skills, and a strong drive to learn, we will provide the training and support you need to build a rewarding, long-term career in the automotive industry.

Why Join Our Team?

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  High Earning Potential: Entry-level position with the potential to make up to approx. $120,000 per year as you grow and master the role.

  
  


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  Comprehensive Training: No prior Service Advisor experience? No problem! We provide hands-on, ongoing training to teach you the ins and outs of the business.

  
  


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  Unmatched Stability & Culture: We prioritize team culture and employee longevity. You’ll be treated like family, not a number, in a supportive dealership setting.

  
  


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  Modern Environment: Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.

  
  


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  Career Growth: We give you the tools and mentorship to maximize your earnings and advance your professional path.

  
  

Key Responsibilities

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  Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the friendly liaison between customers and service technicians.

  
  


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  Learn & Support the Service Process: Shadow experienced team members, assist with multi-point inspection paperwork, and learn how to clearly communicate diagnostic results to customers.

  
  


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  Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.

  
  


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  Build Relationships: Cultivate lasting relationships that turn first-time visitors into lifelong, loyal clients through honesty and transparency.

  
  

Qualifications

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  Experience: No prior automotive service advisor experience required! Customer service, retail, or hospitality experience is a big plus.

  
  


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  Communication Skills: Strong interpersonal, active listening, and customer-friendly service skills.

  
  


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  Drive & Mindset: High energy, a positive "can-do" attitude, a professional work ethic, and an eagerness to learn.

  
  


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  Licensing: Valid driver’s license with a clean driving record.

  
  

Benefits & Perks

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  Health Coverage: Comprehensive Medical, Dental, and Vision plans.

  
  


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  Retirement Plan: 401(k) retirement savings plan to support your long-term goals.

  
  


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  Paid Time Off: Generous accrued paid vacation and sick leave.

  
  


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  Work-Life Balance: Structured schedule in a supportive dealership setting.