Assistant Service Supervisor

ABOUT REDPEAK

RedPeak - Energize Communities.  Bring People Together.  RedPeak is a full-service apartment owner, operator and developer with 24 years of expertise and focus on the Denver’s market. Before Colorado cities were full of cut and paste high-rises and living here was on checklist, our corner of the Front Range was full of comfy mountain towns and cowboy character. We loved Colorado then and we love Colorado now. We know where old charm lives in the midst of breathtaking expansion, and our communities offer a rare opportunity to balance the best of both worlds. As for our team, we’re agile overachievers that energize every community with swift service and style. Most importantly, we know that residents should be treated like neighbors, not numbers, and define success by how we’re able to bring people together.

We're proud of our diverse and inclusive culture that fuels innovation, strengthens our team, and mirrors the vibrant communities we serve.  With meaningful training, career growth pathways, and a strong support system, we're here to help you thrive while making a real impact on residents' lives.

POSITION SUMMARY

The Assistant Service Supervisor supports the Service Supervisor in overseeing the maintenance, functionality, and overall appearance of assigned properties within RedPeak’s portfolio. This role assists with daily maintenance operations, preventative maintenance programs, safety compliance, and contractor coordination while serving as a hands-on technical leader for the maintenance team.

The Assistant Service Supervisor takes a proactive approach to problem-solving, resident satisfaction, and team development, helping ensure RedPeak standards are consistently met while preparing for increased leadership responsibility.

WHAT YOU'LL DO

• Support the supervision of maintenance staff, housekeeping teams, and outside contractors.


• Lead by example through strong technical performance, professionalism, and adherence to RedPeak SOPs.


• Assist with onboarding, training, and day-to-day coaching of maintenance team members.


• Provide input on scheduling, work assignments, and inspection routines.


• Step into leadership responsibilities in the absence of the Service Supervisor as needed.


• Assist in overseeing daily maintenance operations, ensuring service requests and unit turns are completed efficiently and on time.


• Prioritize and complete work orders while supporting proper documentation in RedPeak systems.


• Utilize current systems to oversee turn processes, conduct move-out inspections, coordinate and schedule all make-readies, and complete final inspection walks to ensure RedPeak standards are being met or exceeded.


• Assist with inventory control, parts management, and material organization to minimize downtime and costs and maximize efficiency.


• Participate in routine property inspections, identifying maintenance, safety, and appearance issues.


• Perform and assist with maintenance tasks across HVAC, electrical, plumbing, appliance repair, and general building systems.


• Diagnose maintenance issues and recommend cost-effective, long-term solutions.


• Conduct and support preventative maintenance programs to ensure compliance with local, state, and federal regulations.


• Monitor vendor and contractor work quality and report issues to the appropriate parties.


• Maintain clean, safe, and organized maintenance shops and work areas.


• Assist with oversight of access controls, key management, and security systems.


• Conduct regular inspections of common areas, vacant units, and restricted spaces to identify safety concerns.


• Ensure proper use of PPE and adherence to safety protocols by all maintenance team members.


• Participate in on-call rotations, emergency response, and seasonal operations such as snow removal.


• Deliver exceptional customer service through timely, professional resolution of resident maintenance requests.


• Communicate clearly and respectfully with residents and internal teams.


• Support service request performance goals and RedPeak response standards.

WHAT WE'RE LOOKING FOR

• High School Diploma or equivalent required; technical or trade education preferred.


• Minimum 3 years of experience in multifamily or commercial property maintenance.


• EPA Section 608 Type II (Universal preferred).


• Certified Pool Operator (CPO) required.


• Working knowledge of HVAC, electrical, and plumbing systems.


• Prior experience serving as a lead technician or informal team lead preferred.


• Interest in career growth into a Service Supervisor role strongly encouraged.


• Ability to lift, carry, and move heavy equipment and materials.


• Comfortable working on feet for extended periods, in confined spaces, and outdoors.


• Reliable transportation and a valid driver’s license required.


• Ability to participate in on-call rotation and seasonal duties, including snow removal.

POSITION DETAILS

• Schedule: Monday-Friday,  8am-5pm


• Pay: $27.00-$30.00/hour plus bonus potential


• Multi-Site (2 Buildings); 308 units.

PERKS AND BENEFITS

• Great benefits, including full medical, dental, vision, employer-paid short-term disability


• Monthly Maintenance Bonus


• Competitive 401(k) with company match; fully vested at day one of eligibility


• 16 PTO days, 13 Paid Holidays


• 30% Rent discount


• RedPeak Student Debt Repayment Program


• 50% or up to $75 monthly health club reimbursement and wellness programs


• Cell Phone Reimbursement


• Team Member Recognition Program


• Advanced Maintenance Training Center


• Company paid EPA and CPO certifications

RedPeak is committed to conducting all employment practices for employees at all levels without regard to race, creed, gender, color, religion, sex, national origin or ancestry, age, mental or physical disability, marital status, sexual orientation, gender identity/status, pregnancy, childbirth or related medical conditions, or any other characteristic protected by applicable state, federal or local laws, except where a bona fide occupational requirement exists.