Assistant Shift Manager

Job Description

If you love making hungry people happy and thrive in a busy, team-oriented atmosphere, you should work at Charley's. You'll get competitive wages, flexible scheduling, and a bunch of other cool benefits. Did we mention that you get to work with Charley's delicious, mouth-watering food? 'Nuff said. Your application is waiting for you.

Assistant Shift Manager

Responsibilities and Duties:

• Accountable for all daily operations of the food service operation

• Train and develop all food service personnel

• Provide the best customer experience to every customer

• Greet every guest with a smile and a sincere "Hello"

• Demonstrate leadership and promote teamwork

• Motivate staff to continually improve performance

• Effectively address employee relations issues

• Ensure inventory levels are properly maintained in order to increase sales volume and control inventory

• Manage the cleaning and maintenance of food service equipment and related CPU/register equipment for efficient operation.

• Operate all assigned equipment safely and efficiently

• Be directly responsible for all fund reconciliation and inventory audits

• Prepare or supervise preparation of all required paperwork

• Maintain safety and security of the restaurant and document any accidents or incidents that occur

• Ensure compliance with all local, state and federal laws within the scope of the food service operation

• Manage the maintenance of the environment inside and around the perimeter of the restaurant

• Ensure that all personnel know and follow all company policies and procedures

Requirements and Qualifications:

• 2 - 3 years of food service shift leader or assistant manager experience

• Ability to effectively perform in a fast-paced work environment

• Must be able to work a flexible shift, including nights, weekends and holidays in order to  provide management coverage            when the Store Manager is not present

• Must have great customer service skills and have work references

• Strong leadership and interpersonal skills

• Ability to communicate effectively with all levels of the organization

• Ability to bend down, stoop low, and stand for at least 8 hours

• Ability to properly lift, pull, and/or push up to 30 lbs

• MS Outlook, Word and Excel skills