Assistant Shop Manager

Columbia, MO 65201

$40,000 - $100,000 a year - Full-time

Please note: This role requires previous automotive industry experience.

Applicants without experience in an automotive repair shop or service department will not be considered.

Are you an automotive professional with leadership experience who wants career growth in a stable, locally owned company?

If yes, then join our team here at All-Star! Where you can be part of a supportive and friendly work environment full of team players!

The Repair Center Assistant Manager supports daily shop operations by managing workflow, dispatch, and parts processes. This role assists leadership to ensure smooth, efficient repair center performance.

---

Benefits:

M-F only, NO WEEKENDS!

• Competitive Pay
• Comfortable, Heat & Air-Conditioned Controlled Shop
• Work alongside some of the top auto repair professionals in Missouri
• Work for a Locally Owned & Operated Company

PLUS…

• Paid Holidays and Vacation Days
• Health Benefits: Employer Assisted Health Costs
• Dental & Vision Insurance
• Free Life Insurance
• 401-K with Company Match
• Paid Training & Career Development
• Financial Education
• Paid Uniforms
• Voluntary Insurances offered

Key Responsibilities:

Dispatch & Workflow Management

• Assign and dispatch repair orders to technicians based on skillset and availability.
• Monitor technician productivity and adjust workload to maintain an efficient workflow.
• Communicate with service advisors regarding job status and timelines
• Ensure daily repair targets and deadlines are met

Parts Management

• Source parts quickly and cost-effectively from approved vendors
• Coordinate timely parts ordering and delivery to minimize downtime
• Receive, inspect, and verify incoming parts for accuracy and quality
• Handle parts returns and warranty claims with suppliers
• Maintain parts inventory tracking and storage organization

Operational Support

• Assist the Repair Center Manager in executing day-to-day operational strategies
• Monitor and ensure adherence to safety procedures and cleanliness standards
• Help resolve customer service or repair issues when escalated
• Coordinate loaner vehicle and shuttle service logistics as needed

Team Collaboration

• Support technicians and advisors with resource needs or problem-solving
• Foster a positive, efficient, and team-oriented work environment
• Help onboard and train new employees in procedures and systems

---

Qualifications:

• 2+ years of experience in an automotive repair or service environment (Management experience preferred)
• Strong organizational and time management skills
• Familiarity with automotive parts sourcing and inventory systems
• Excellent communication and leadership abilities
• Ability to lift to 25 lbs and perform physical tasks as needed
• Proficiency with shop management software (e.g., Tekmetric or similar) is a plus

Equal Employment Opportunity Statement

All-Star Automotive Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.