Assistant Starbucks Manager

The Assistant Starbucks Manager supports the Starbucks Manager in overseeing daily operations of the licensed Starbucks department. This role assists with driving sales, delivering exceptional customer service, maintaining Starbucks brand standards, ensuring food safety compliance, and developing a high-performing team. The Assistant Starbucks Manager helps create a welcoming café environment while supporting operational excellence and profitability.

• Assist in managing daily Starbucks department operations.


• Support beverage and food production to ensure product quality and consistency.


• Monitor inventory levels and assist with ordering, receiving, and stock management.


• Ensure proper merchandising, product availability, and store presentation standards.


• Maintain cleanliness, organization, and overall department readiness.

• Deliver exceptional customer service consistent with Starbucks and company standards.


• Create a welcoming and engaging environment for all customers.


• Resolve customer concerns promptly and professionally.


• Promote customer loyalty through positive interactions and product knowledge.


• Support promotional programs and seasonal product launches.

• Assist with recruiting, training, coaching, and developing Starbucks associates.


• Support labor scheduling and daily deployment of team members.


• Foster a positive, inclusive, and customer-focused work environment.


• Provide leadership and operational direction in the absence of the Starbucks Manager.


• Reinforce performance expectations, policies, and operational standards.

• Ensure beverages and food items are prepared according to Starbucks recipes and standards.


• Monitor product quality, freshness, and presentation.


• Ensure proper handling, storage, and rotation of products.


• Maintain compliance with all Starbucks operational procedures and company requirements.


• Support execution of seasonal promotions and marketing programs.

• Ensure compliance with food safety, sanitation, health, and workplace safety regulations.


• Maintain proper cleaning schedules and sanitation practices.


• Complete required documentation, logs, and operational records accurately.


• Ensure adherence to company policies and Starbucks brand requirements.

• Assist in achieving department sales, labor, and profitability goals.


• Monitor waste, inventory levels, and operational expenses.


• Support initiatives designed to increase sales and customer satisfaction.


• Analyze department performance and assist in developing action plans for improvement.

• High school diploma or equivalent preferred.


• Previous coffee shop, food service, retail, or supervisory experience preferred.


• Strong leadership, communication, and customer service skills.


• Ability to work effectively in a fast-paced environment.


• Basic computer and cash-handling proficiency.


• Knowledge of Starbucks products, beverage preparation, and customer service standards preferred.

• Ability to stand, walk, bend, reach, and lift throughout the workday.


• Ability to lift and carry up to 50 pounds.


• Ability to work in a fast-paced café environment.


• Ability to safely operate department equipment, including espresso machines, blenders, and ovens.


• Flexible schedule, including mornings, evenings, weekends, and holidays.

• Leadership


• Customer Focus


• Team Development


• Communication


• Product Knowledge


• Food Safety Compliance


• Time Management


• Problem Solving


• Operational Excellence


• Results Orientation