Assistant Store Director

The Assistant Store Director supports the overall operation of the store by assisting in leadership, execution, and accountability across all departments. This role helps drive sales, profitability, operational excellence, customer satisfaction, and employee development while serving as a key member of the store leadership team. The Assistant Store Director acts as a leader on duty, helping ensure a safe, productive, and customer-focused environment and may assume responsibility for the store in the Store Director's absence.

• Assist in overseeing daily store operations to ensure company standards are achieved.


• Monitor store conditions, merchandising, inventory levels, and execution of operational programs.


• Ensure departments maintain cleanliness, organization, food safety, and compliance standards.


• Support execution of company initiatives, promotions, and sales events.


• Conduct store walks to identify opportunities and address operational concerns.

• Provide leadership and direction to department managers and store associates.


• Coach, mentor, and develop employees to improve performance and promote career growth.


• Assist with recruiting, interviewing, onboarding, and retention efforts.


• Help create a culture focused on accountability, teamwork, customer service, and engagement.


• Support performance management processes, including coaching and corrective action when necessary.

• Promote exceptional customer service throughout the store.


• Resolve customer concerns professionally and efficiently.


• Ensure associates maintain a welcoming and customer-focused environment.


• Support community engagement and customer loyalty initiatives.

• Assist with achieving sales, labor, shrink, and profitability goals.


• Review operational reports and key performance metrics to identify improvement opportunities.


• Support labor planning and scheduling to meet business demands.


• Help manage expenses and maximize department productivity.

• Ensure compliance with company policies, food safety requirements, and regulatory standards.


• Promote workplace safety and assist with accident prevention programs.


• Participate in safety inspections and corrective action follow-up.


• Maintain compliance with cash handling, security, and loss prevention procedures.

• Support department managers in executing merchandising plans and maintaining in-stock conditions.


• Monitor promotional displays and seasonal merchandising opportunities.


• Drive sales growth through effective execution of company programs and customer-focused selling initiatives.

• High school diploma or equivalent.


• Previous retail leadership or grocery management experience.


• Strong leadership, communication, and organizational skills.


• Ability to analyze business metrics and make operational decisions.


• Ability to work a flexible schedule, including evenings, weekends, and holidays.


• Ability to lead multiple departments in a fast-paced retail environment.

• Bachelor's degree in Business, Retail Management, or a related field.


• Experience managing multiple departments within a grocery or retail setting.


• Experience with budgeting, labor management, and operational planning.

• Strong leadership and people-development skills.


• Excellent customer service and conflict-resolution abilities.


• Effective verbal and written communication skills.


• Ability to prioritize, delegate, and manage multiple responsibilities.


• Understanding of merchandising, inventory management, and retail operations.


• Proficiency with store reporting systems and Microsoft Office applications.

• Frequently stand and walk for extended periods.


• Lift, push, pull, and carry up to 50 pounds occasionally.


• Bend, reach, squat, and climb as needed.


• Work in varying temperatures, including refrigerated and freezer environments when necessary.