Position Title: Assistant Store Manager (Building Material/Hardware Store)
Employee Classification: Salary + Bonus Potential
Supervised By: Store Manager
Primary Responsibility: Support and help coordinate an outstanding customer service team that provides friendly, knowledgeable and efficient service to professional and retail customers.
Job Duties/Responsibilities:
- Set high standards for customer service
- Support and help coordinate efficient daily operations
- Training for your store team
- Manage store inventory, sales, and margin as assigned by manager
- Work closely with the other Kellogg Supply team members to provide the best possible customer service
- Receive customer inquiries related to pricing, availability, delivery, back orders, returns, credits and orders
- Perform basic account maintenance and works to build relationships with existing and new customers
- Assist in daily store opening and closing procedures
- Actively engage in increasing knowledge of industry, products, customers and sales techniques
- All other job-related activities assigned by supervisor
Experience/Skills
- Knowledge of building products and how they are sold. Detailed knowledge of specific product area is a plus (i.e. windows, doors, decking, framing material)
- Understanding of company pricing, discounts and estimating formulas and guidelines
- Strong interpersonal and customer relations skills
- Strong verbal and written communication skills· Ability to multi-task and prioritize in a fast-paced environment
- Ability to organize work and meet tight deadlines
- Strong attention to detail and follow-through
- Basic math and measurement skills
- Proficient in Microsoft Office Products
- Proficient with POS systems (building supply specific a plus)
- Organization a plus
Minimum Requirements:
- High School Diploma or equivalent
- 2-5 years Building Products sales experience
- Bachelor's degree in Sales or a related field (or equivalent combination of education and experience)
- Valid driver's license
Work Environment: Kellogg Supply Company is an independently owned and operated building supply company. We strive to provide the best possible service for our customers, while maintaining a safe, rewarding, and fun work environment for our employees. This position will primarily consist of an office and customer worksite environment.
No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.
Salary :
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