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Assistant Store Manager

icon building Company : Ace Hardware
icon briefcase Job Type : Full Time

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Job Description - Assistant Store Manager

Join a team where service, teamwork, and community come together.

Ace Thrift Supply Delmont is looking for an experienced and motivated individual to join our team as a Assistant Store Manager.

As Store Assistant Manager, you’ll lead a team of sales associates and leads, ensuring smooth operations, strong sales performance, and exceptional customer service. You’ll play a key role in staff training, coaching, and development while helping the business achieve its goals. This is an excellent opportunity for retail leaders looking to grow their careers with a supportive, community-driven organization.

 

What to Expect

  • Hands-on leadership – Supervise daily operations, provide direction to associates, and set a standard of excellence in customer service and performance
  • Customer-first culture – Ensure every customer receives outstanding service and resolve escalated issues with professionalism
  • Sales & business growth – Help drive sales, monitor performance, and motivate the team to achieve store goals
  • Operational responsibility – Support scheduling, task delegation, merchandising, and inventory management
  • Growth and advancement – Build leadership experience with opportunities for advancement into Store Manager and beyond
  • Work-life balance – Enjoy rotating weekends off while being part of a business that serves the community every day 

Key Responsibilities

  • Store Operations – Manage daily operations including employee responsibilities, staff scheduling, and compliance with company standards
  • Customer Experience – Deliver and model excellent service, resolve customer concerns, and foster a culture of hospitality
  • Sales & Growth – Support sales initiatives, monitor KPIs, promote Ace Rewards, and help implement marketing and merchandising strategies
  • Inventory & Merchandising – Oversee stock levels, ordering accuracy, promotional execution, and merchandising standards
  • Financial Support – Assist with budgeting, expense control, and reporting on business performance
  • Team Leadership & Development – Train, coach, and provide feedback to associates while supporting performance management and career development
  • Compliance & Workplace Culture – Uphold safety, HR, and operational policies while promoting teamwork and accountability 

Qualifications & Requirements

  • Minimum 2 years of experience in a retail management or supervisory role (assistant manager or equivalent preferred)
  • Strong leadership, communication, and interpersonal skills
  • Proven ability to motivate, coach, and develop teams
  • Commercial mindset with a focus on sales growth and customer service excellence
  • Proficient with POS systems and basic IT tools; able to learn store operations software
  • Comfortable lifting up to 50 lbs and working on your feet for extended periods
  • Flexible availability including evenings, weekends, and holidays
  • Reliable, proactive, and adaptable in a fast-paced environment 

Why Join Ace Thrift Supply?

  • Competitive pay with opportunities for performance-based bonuses
  • Leadership training and growth potential across multiple locations
  • Supportive management and a community-focused workplace
  • Employee discount, health and dental insurance, paid time off, and more
  • Trusted local brand backed by the strength of the Ace Hardware network 

Ace Thrift Supply is an Equal Opportunity Employer and maintains a drug-free workplace.

At Ace Thrift Supply, we go beyond hardware: we build futures, communities, and purpose -- together.

Work schedule

  • 8 hour shift
  • Day shift
  • Weekend availability

Supplemental pay

  • Bonus pay

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Paid training
  • Referral program
  • Other
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