Assistant Studio Manager (Southampton/Bridgehampton)

Assistant Studio Manager (Southampton/Bridgehampton)

“New York Pilates is about community and creating a space where people feel at home, leave their day behind and get into their bodies” - Heather Andersen, Founder & Owner

We Want You!

New York Pilates is looking for an Assistant Studio Manager (ASM) to support our Southampton and Bridgehampton studios year round. This role is all about creating consistency across both studios, building community with our students, and ensuring the highest-quality in-studio experience.

The ASM position is highly hands-on: you’ll train and support hourly staff, maintain facilities and equipment, coordinate small-scale projects, and directly engage with students and instructors daily. You’ll act as the operational lead on-site while reporting directly to and supporting the Studio Manager with payroll, revenue targets, and instructor scheduling.

This is a full-time, salaried role that requires flexibility, strong organizational skills, and a proactive, student-first approach.

Role & Responsibilities

Studio Consistency & Community

• Ensure both Southampton and Bridgehampton studios operate with consistency in service, staffing, and brand standards.
• Foster a welcoming, engaged, and community-driven environment for students and staff.
• Serve as an in-studio resource for membership support, student check-ins, and issue resolution.
• Be a visible presence in the studio, leading by example in hospitality and service.

Staff Training & Development

• Support the recruitment, onboarding, and training of new Front of House staff.
• Provide hands-on coaching and mentoring to hourly team members to ensure performance consistency.
• Model best practices in hospitality, operations, and student interactions.
• Ensure FOH staff understand systems (MBO, POS, studio procedures) and execute to brand standard.

Instructor & Studio Support

• Act as the day-to-day liaison for instructors in Southampton and Bridgehampton, ensuring classes are supported and instructors are equipped for success.
• Provide in-studio guidance and communication flow between instructors and the Studio Manager.
• Partner with instructors to support community-building initiatives 

Operational Leadership

• Oversee daily operations in the studio: opening/closing, class turnover, and student flow.
• Lead on-site projects including reformer and facility maintenance coordination.
• Monitor studio cleanliness, equipment upkeep, and brand presentation at all times.
• Support execution of studio events, retail initiatives, and local community partnerships.

Qualifications

• 2+ years of leadership or supervisory experience in fitness, hospitality, or premium retail.
• Strong customer service and community-building mindset.
• Experience in staff training and development with a hands-on leadership style.
• Excellent organizational skills and attention to detail.
• Comfort with operational responsibilities including scheduling, equipment/facility coordination, and problem-solving.
• Proficiency in Google Workspace, and familiarity with MindBody Online (preferred).

Why You’ll Love Working With NYP!

• Competitive Pay: $64,500 annual base salary. 
• Growth Track: Develop leadership skills with opportunities to grow into a future Studio Manager role.
• Perks: Unlimited Pilates classes, guest passes, and 50% off NYP retail.
• Balance: PTO, medical benefits, 401k with company contribution, and tuition assistance for continuing education.