Assistant Vice President for Academic Success, Enrollment Management

Job Summary

Towson University (TU) is one of the nation's top 100 public universities. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

The Assistant Vice President (AVP) plays a pivotal role in advancing the mission of the Division of Enrollment Management (DEM) and is responsible for strategies and initiatives aimed at improving student success, persistence, and timely graduation. The AVP has direct oversight of the Director(s) for Academic Advising, Retention and Completion (AARC), Tutoring and Learning Center (TLC), Writing Center, and work in collaboration with the Athletic Academic Achievement Department and Academic College advising offices.

DEM is a collaborative, student-centric, service-oriented team that places a strong emphasis on cultural inclusivity, data-driven decision-making, and staff excellence. In this capacity, the AVP assumes a central leadership role within the DEM Executive Leadership Team, collaborating closely with the Vice President for Enrollment Management, the Assistant Vice President for University Admissions, and other Divisional Directors to develop and execute critical enrollment and academic support strategies. The primary focus of this role is to make substantial contributions to student success throughout the entire student journey, with particular attention to enhancing student retention and fostering degree completion.

Beyond these core responsibilities, the AVP will actively engage in university-wide committees (Academic Advising Council, Student Success Council) and other councils related to curriculum, academic programs, advising initiatives, student success, admissions, marketing, and strategic planning. Furthermore, they will be responsible for overseeing the strategic enrollment plan that relates to student retention and degree completion for strategies derived from the Division of Enrollment Management. The AVP for Academic Success, in conjunction with the AVP for Admissions, will represent the VPEM (Vice President for Enrollment Management) when necessary.

Responsibilities and Duties

Supervision/Leadership:

The AVP has direct oversight of the Director(s) for Academic Advising, Retention and Completion (AARC), Tutoring and Learning Center (TLC), Writing Center, and work in collaboration with the Athletic Academic Achievement Department and Academic College Advising Offices.
The AVP will work closely with the directors of these offices to develop, enhance, and implement programs and projects that support student success. This includes creating new initiatives and improving existing ones to ensure that students have access to the resources they need.
Strategic Oversight and Planning:

Collaborate with key constituency groups such as, Council of Deans, Associate Deans, Council of Chairs, and other University leaders on strategic initiatives to inform and develop strategies to support student success. This collaboration is intended to gather input, share information, and collectively develop strategies to enhance student success.
Be responsible for the evaluation and analysis of student retention and degree completion strategies to impact time to degree. This could involve assessing the effectiveness of existing programs, identifying areas for improvement, and implementing changes based on data and insights gathered from these evaluations.
Relationship Building:

Develop, maintain, and enhance relationships with key campus partners, including the Office of the Provost, Student Affairs, Director of New Student Programs, and the DEM leadership team, which includes Admissions, Financial Aid, and the Registrar's Office.
Represent DEM on various university-wide councils and committees, including the Strategic Enrollment Management Council, University Curriculum Committee, Student Success Council, Academic Advising Council, Committee on Institutional Effectiveness, and other high-priority initiatives.
Work in collaboration by sharing insights and expertise related to enrollment management, advocating for the needs and goals of the DEM departments, and collaborating with other stakeholders to shape university-wide policies and initiatives.
Alignment with the University's Strategic Plan:

Represent DEM as the lead in supporting and aligning the Division's Enrollment Management Plan with TU's 2020-2030 Strategic Plan: Leadership for the Public Good.
Maintain and report annual assessments on DEM goals and objectives.
Supporting Underrepresented Students:

Responsible for promoting access and success for traditionally underrepresented students by collaborating with the VP for DEM to support national initiatives like ATI and by ensuring that the university's efforts are well-documented and organized through the maintenance of a comprehensive database of student success initiatives for the Division of Enrollment Management.
Responsible for the creation development of new strategies, programs, and policies that align with student success best practices to help traditionally underrepresented students access and succeed in college.
Report Writing and Editing:

Prepare and edit reports for the VP for DEM, including an annual enrollment report, marketing documents, and any publications created by and for the Division.
Other Duties (optional) - As assigned.

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions.

Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Qualifications and Skills

Required:

Master's Degree
Five or more years of experience in Advising, Student Success, and/or Higher Education.
Experience managing complex operations, including direct supervisory experience.
Experience and thorough knowledge of academic advising and other student success services.
Problem-solving and conflict resolution.
Excellent personal and people skills.
Demonstrated ability to assess, strategize and operationalize with a data-driven approach.
Knowledge of software programs such as PeopleSoft, Navigate, Trac.Cloud, SLATE, or other similar programs.
Demonstrated success in supporting and nurturing a diverse student body.
Experience with promoting and/or supporting Diversity, Equity, and Inclusion (DEI) initiatives in Higher Education.
Understanding of emerging best practices in student retention and success.
Experience in leading best practices (including interventions, wrap-around services, etc.) to positively impact student success.
Ability to maintain sensitive & confidential records and information.
Preferred:

Ability to work in a fast-paced environment.
Innovative and entrepreneurial mindset.
Knowledge and experience with Strategic Enrollment Management (SEM).
Demonstrated dynamic leadership.
Ability to think strategically and multi-dimensionally.
Strong work ethic and commitment to quality.
Strong writing, editing, presentation, and communication skills.
Ability to create and manage change

Salary and Benefits

Starting salary is $147,500. Salary is commensurate with qualifications and experience. Full University benefits that include 22 days of annual leave, up to 15 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click here . TU also offers a variety of great perks and discounts, which can be found here .

If you are motivated, innovative and team-oriented, we would love to hear from you.

For consideration, please submit a cover letter and resume with your online application.

This position will be open for a minimum of 14 days.

The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety.
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