Assistant Warranty Administrator | Heritage Hyundai Towson

Job Description

Heritage Hyundai Towson is looking for a Warranty Admin Assistant!

If you enjoy problem-solving, working with technology, and being part of a team that values accuracy and customer satisfaction, we want to hear from you!

Apply today and help keep our dealership running smoothly—one claim at a time!

Experience Everything MileOne has to Offer:
- $18.00 - $25.00 an hour
- Training and mentoring
- Great opportunities for advancement
- Positive, success-driven work environment

Our MileOne Employee Advantage:
MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

Essential Duties & Responsibilities:

-Assist with processing warranty claims and paperwork, ensuring all required documentation is complete and accurate.

-Review repair orders and supporting documents to verify warranty eligibility and compliance with manufacturer guidelines.

-Communicate discrepancies or missing information to management and service team members, helping ensure timely corrections.

-Stay informed on manufacturer warranty updates, recalls, and service bulletins.

-Support the service, parts, and accounting departments in maintaining proper warranty procedures and documentation.

-Maintain organized records and files related to warranty claims and payments.

-Present a professional appearance and maintain a clean, organized work area.

-Perform additional administrative and departmental duties as assigned.

Qualifications:
- Strong verbal and written communication skills
- Self-Motivated
- Demonstrated entrepreneurial drive and sense of urgency to obtain results on a consistent basis
- Basic computer skills
- High level of initiative and ability to work in a team

MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

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