Associate Account Manager, Embedded Services

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for!

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.  

Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: 
 
Integrity – Collaboration - Relationships – Excellence – Creativity - Results  

Join Us,

Concentric - "Your World Secured"

We are currently looking to hire an Associate Account Manager, Embedded Services, to join our Corporate team in Kirkland! This position allows for remote working arrangements in the United States.

JOB DESCRIPTION

This position supports account managers in delivering consistent engagement, coordinating training, and providing security solutions for Concentric’s intelligence, security, and family office employees. The Entry-Level Account Manager will assist with hiring processes, timecard tracking, and administrative tasks, while helping maintain program documentation and metrics. The role will also manage a small portfolio of less complex or static legacy accounts, providing an opportunity to build account management skills and develop toward handling more complex client relationships. The role will work closely with the Program Coordinator, Embedded Team Managers, and the Director of Embedded Operations to support program initiatives and team improvements.

RESPONSIBILITIES

• Support Account Managers with day-to-day operations


• Assist with risk management efforts by escalating concerns to account managers and helping document issues and resolutions.


• Contribute to training and engagement initiatives by coordinating scheduling, preparing materials, and supporting knowledge-sharing sessions.


• Assist in recruitment processes by coordinating interviews, maintaining candidate communications, and supporting onboarding tasks.


• Help maintain positive client relationships by preparing meeting materials, documenting discussions, and following up on action items.


• Provide administrative support for client meetings, including scheduling, note-taking, and preparing reports or presentations.


• Support onboarding workflows by ensuring documentation is complete and assisting in communication between employees and clients.


• Assist the Director and account managers in compiling data, drafting proposals, and identifying potential program improvements.


• Contribute to SOP and guideline development by helping draft, edit, and organize employee engagement resources.


• Participate in mentorship and training efforts by supporting embedded employees with basic questions and reinforcing best practices learned from account managers.


• Manage a limited portfolio of less complex or static legacy accounts, ensuring consistent service delivery while gaining experience to support progression into managing more complex client relationships.


• This position requires up to 15% travel.

 REQUIRED QUALIFICATIONS: 

• Bachelor’s degree


• Experience with security management, executive protection, intelligence, or investigative solutions


• 1-2 years supervisory experience, including training, mentoring, and coaching employees


• 2-3 years of project management experience 


• Exceptional communication and interpersonal skills 

PREFERRED QUALIFICATIONS

• Master’s degree 


• Familiarity with embedded employee programs 


• Familiar with armed and unarmed guard requirements


• Knowledge and experience with staffing and recruiting


• Has experience in intelligence and risk mitigation


• Ability to thrive in a fast-paced, growth-oriented, and quickly changing environment


• Ability to handle confidential material while building trust and rapport with various levels of management and people from all backgrounds and experience levels


• Excellent professional judgment and decision-making skills


• Comfortable taking initiative and working independently


• Adept at learning new software and web-based tools

COMPENSATION & BENEFITS

• Employee’s Medical, Dental, & Vision Premiums are 100% paid for by Concentric


• Concentric generously covers a significant portion of the premium costs for employees' dependents for medical, dental, and vision coverage.


• Medical selection of PPO or HDHP, including HSA employer contribution


• Medical FSA


• Dependent Care FSA 


• Employer-paid insurance: life, STD, LTD, and AD&D 


• 401k including employer match & immediate vesting


• 11 paid holidays 


• Paid leave (vacation, sick, parental, volunteer) 


• Annual Health & Wellness Benefit


• Generous Fertility/Adoption benefit


• Pet Insurance


• National discount employee program


• Employee Assistance Program for personal needs


• Concentric provides all employees with free access to Headspace for mental wellness and mindfulness support.


• Dedicated Security and Intelligence Training Programs for Professional Development


• Coaching and Mentoring Opportunities


• Credentity Protection - Eclipse Digital Protection by Concentric


• Concentric provides all staff and embedded employees with free 24/7 access to our Risk Intelligence Dashboard and GEAR App, delivering trusted risk intelligence and remote support to keep you informed, prepared, and protected wherever you operate.


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Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.