The Associate Catering Sales Manager supports The Grand and Little America Hotels by managing small-scale events (typically under 15 guests), including board meetings, executive lunches, and intimate receptions. This role involves client relationship management, sales outreach, and full event coordination from proposal to execution, with a focus on detail, efficiency, and exceptional service.
Responsibilities:
Proactively solicit business from new and existing accounts through networking, RFPs, and site visits
Plan and execute small-scale events, handling all details including setup, food and beverage, equipment, and décor
Draft and negotiate proposals, contracts, BEOs, and diagrams
Communicate effectively with clients and internal departments to ensure smooth coordination
Stay informed on current trends in catering, service, and event design
Ensure client satisfaction through onsite event presence and responsive service
Perform other duties as assigned by the Director of Catering Sales
Qualifications:
Required:
2+ years of experience in catering, event planning, or hospitality sales
Experience managing corporate and social events from start to finish
Strong written and verbal communication skills
Excellent attention to detail and customer service focus
Proficiency in Microsoft Office (Word, Excel, Outlook)
Typing speed of 45+ WPM
High school diploma or equivalent
Ability to work independently and manage time effectively
Professional appearance and demeanor
Must be at least 18 years of age
Preferred:
Familiarity with Opera or other Property Management Systems (PMS)
Experience in a luxury hotel or resort environment
Work Environment:
Onsite position only (not hybrid or remote)
Flexible schedule including evenings, weekends, and holidays based on event needs
Primarily office-based with some walking and in-person client coordination
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