Associate Client Engagement Manager - RID00207

Job Overview 

The Associate Client Engagement Manager supports the day-to-day execution of medical communications and publications projects while partnering closely with Client Engagement Directors to ensure high-quality delivery, operational efficiency, and client satisfaction. This role serves as a key coordinator between clients and internal teams, helping manage project timelines, documentation, budgets, and compliance requirements in a fast-paced environment.

Key Responsibilities

• Support client communications and act as a secondary point of contact for assigned projects.


• Assist in managing publications and medical communications projects from initiation through completion.


• Develop and maintain project briefs, timelines, scopes of work, and related documentation.


• Coordinate activities across Scientific, Creative, Editorial, and other cross-functional teams.


• Track project milestones, deliverables, budgets, forecasts, and resource needs.


• Prepare meeting agendas, status reports, recaps, and follow-up action items.


• Maintain publication records in Datavision or similar publication management systems.


• Support scope changes, change orders, and project reconciliations.


• Assist with Medical, Legal, and Regulatory (MLR) review processes and document submissions through systems such as Veeva PromoMats.


• Review materials for accuracy, completeness, compliance, and alignment with client feedback.


• Ensure adherence to agency and client SOPs, industry regulations, and quality standards.


• Participate in client meetings, congresses, advisory boards, and speaker programs as needed.


• Maintain organized project records and perform additional duties as assigned.
  
  

Education and Experience  

Education 

• Bachelor’s degree (Communications, Marketing, Life Sciences, or related field preferred). Advanced degree a plus. 

Experience 

• 3-5+ years of experience in medical communications, medical education, pharma marketing, or related fields. 
  
  
  

Knowledge, Skills & Abilities

• Understanding of the life sciences and medical communications environment.


• Knowledge of publication development processes and industry guidelines.


• Experience with Datavision and familiarity with Veeva PromoMats or similar platforms preferred.


• Strong project management, organizational, and multitasking abilities.


• Excellent written, verbal, and interpersonal communication skills.


• High attention to detail with a focus on quality, accuracy, and compliance.


• Strong problem-solving skills and a proactive, solutions-oriented approach.


• Ability to collaborate effectively across teams and manage multiple priorities.


• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams).


• Ability to learn new tools, technologies, and processes quickly while growing into increased client and financial management responsibilities.