Associate, Creative and Digital Communications

The Associate, Creative and Digital Communications is a key creative engine for the marketing and communications team, producing high-quality visual, digital, and written assets that bring the Pittsburgh Regional Alliance brand to life across all touchpoints. In this role, you will provide critical hands-on design, digital publishing, and day-to-day tactical and administrative support to the Vice President and the Director in advancing regional narratives, member engagement, and business attraction campaigns.

The ideal candidate is an agile, multi-skilled digital communicator with a strong eye for graphic design, clean layout presentation, and engaging social-first storytelling. You will handle everything from creating branded presentation decks and social graphics to building out email newsletters, updating website landing pages, and capturing photography at signature events. The selected candidate should be a proactive problem-solver, detail-oriented producer, and enthusiastic team player eager to champion Southwestern Pennsylvania.

•  Designs branded visual assets for digital and print, including social media graphics, presentation decks, event collateral, one-pagers, invitations, and digital ad creative using established brand guidelines and templates. 
• Builds, formats, and schedules regular email newsletters and stakeholder announcements using the Alliance’s email marketing platform, ensuring clean formatting, list accuracy, and link integrity.
•  Executes day-to-day community management and scheduling across the Alliance’s social media channels (e.g., LinkedIn, YouTube), monitoring engagement and tracking conversations across the 10-county region.
•  Updates and maintains organizational website content via the content management system (WordPress), ensuring web copy, imagery, leadership bios, and resources remain accurate and fresh.
•  Provides on-the-ground digital, administrative, and creative support for major regional events, annual meetings, and delegations, including live social coverage, basic photography, event materials, and coordinating day-of presentation slides.
•  Assists the Director in tracking marketing and digital analytics, compiling monthly reporting dashboards for website traffic, social growth, and email open rates. 
•  Organizes and maintains the department’s digital asset library, including photo archives, logos, templates, and video b-roll.
•  Ensures adherence to established writing, graphic, and brand standards across organizational collateral. 
• Facilitates efficiency of the organization by performing other duties and participating in special projects, as assigned. 

SKILLS & EXPERIENCE

Education:

• Bachelor’s degree in Graphic Design, Communications, Digital Media, Marketing, Visual Communications, or a related field required.

Knowledge:

• Working knowledge of digital marketing best practices, modern social media trends, email design, and basic web formatting. Strong familiarity with graphic design principles, typography, visual hierarchy, and brand identity systems. General interest in or familiarity with the civic, business, and economic landscape of the Pittsburgh region.

Experience:  

• 1 to 3 years of hands-on professional experience and/or relevant internship experience) in graphic design, digital content production, social media management, or marketing communications.
• Demonstrated portfolio showing proficiency across graphic design, social media assets, digital collateral, or layout design.
• Experience executing digital communications, marketing projects, or campaigns within established timelines and processes.

Skills:

• Proficiency with Adobe Creative Cloud (particularly InDesign, Illustrator, and Photoshop) and Canva.
• Hands-on working familiarity with email marketing platforms, social media management tools, and content management systems (e.g., WordPress). 
• Solid written communication skills with strong attention to grammar, copy editing, and proofreading. 
• Strong organizational skills with the ability to maintain accurate files, materials, and departmental resources. 
•  Basic photography and short-form video editing skills for social storytelling are a strong plus.
• Close attention to detail with the ability to manage multiple small projects simultaneously in a fast-paced environment. 
• Strong interpersonal skills and ability to work effectively and collaboratively with a wide range of internal colleagues, exercising good judgment, maturity, and diplomacy. 
•  Self-starter with a proven ability to take initiative, follow established processes and direction, and work effectively in a team environment.