Associate Degree Nursing Administrative Assistant

Job Summary

The Administrative Associate supports the general administrative functions of a wide variety of 
academic or administrative units.

Nature of Work

The Administrative Associate is responsible for providing high-level administrative support for 
managers and professional staff in a unit or department, under limited supervision in performing job 
responsibilities. Job responsibilities support the achievement of the unit's or department’s goals and 
objectives and typically involve knowledge and protection of confidential and business limited 
information. Work is performed under general direction, working from established policies and 
objectives. This position exercises judgment in prioritizing, planning, and organizing own work within 
time, process, and results requirements; has some flexibility to modify workflow based on need and 
circumstances. Problems and decisions faced in this position address non-routine questions and 
situations often requiring investigation and/or research of precedents.

Distinguishing Characteristics

Performs other functions as required or assigned. Also complies with all Policies and Standards.
Summary of Responsibilities:

• Maintain/manage the day-to-day operations of the assigned office/department.
• Serve students, both on the phone and in person
• Screen visitors/calls and take messages.
• Schedule appointments and maintain daily calendar for Program Directors and faculty.
• Prepare and respond to written and electronic correspondence.
• Prepare/copy/fax documents.
• Maintain and file records/documents.
• Establish and maintain student records for the programs assigned (student files, updates, 
transcripts, etc.)
• Assist in preparation of class schedules, room assignments, etc.
• Enter data in BANNER.
• Work with business office in financial matters pertaining to the programs.
• Assist with issues in Brightspace, and other IT issues.
• Coordinate work-study students, as applicable.
• Filing, copying, etc. as needed to support all faculty.
• Assist with gathering new hire paperwork for the HR department.
• Prepare and submit textbook orders.
• Schedule staff /departmental meetings and take minutes.
• Order supplies; prepare and submit purchase requisitions.
• Assist in accreditation processes as directed.

• Update/maintain student handbooks, program policies and procedures.
• Assist with commencement duties. 
• Coordinate and attend biannual pinning ceremonies.
• Organize, attend, and take minutes of each of the program Advisory Committee 
meetings.
• Attend meetings as required by the College.
• Assist with each program’s community activities.
• Complete other duties as assigned.

Professional Development

• Compliance training is to be completed routinely and in a timely manner.

• Participate in additional professional development opportunities through LinkedIn Learning 
and professional organization affiliations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements 
listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be 
made to enable individuals with disabilities to perform the essential functions.

Skills/Abilities
• Excellent working knowledge of: MS Office Professional, PowerPoint, Outlook, 
Windows, Excel, Word, Access, email applications and the Internet, required.
• Excellent working knowledge of office procedures, required.
• High level of computer skills
• Excellent keyboarding skills 
• Strong verbal, nonverbal, and written communication skills
• Ability to communicate effectively.
• Excellent organizational skills
• Excellent interpersonal skills
• Ability to maintain confidentiality.
• Ability to work well with others.
• Ability to work independently, and collaboratively, within a teamwork structure
• Ability to multi-task and be flexible.
• Ability to manage records efficiently.
• Self-motivated
• Dependable

Education

Associate's Degree - Business or related field - Required

Experience

In addition to the knowledge/education, the following related work experience is typically required for this position. An equivalent combination of education and recent, related experience may be acceptable.

Work related - 2 years +

License or Certification

Valid Driver's License - Required

Employees are expected to adhere to the Mission, Values and Vision of the College. Each employee’s 
position has attributes that contribute to the achievement of these goals.

MISSION
New River Community and Technical College provides accessible, affordable, quality education and 
workforce programs to meet the needs of the region it serves.

CORE VALUES
Shared values guide New River Community and Technical College in fulfilling its mission. These 
values influence thoughts, guide decisions, mold policies, and determine courses of action. New River
CTC employees will demonstrate these values in our daily work and help instill them in our students.

RESPECT
• Promote a culture of belonging. 
• Recognize and celebrate the unique contributions and perspectives of all individuals.
• Involve a diverse range of voices and perspectives in decision-making.
• Ensure everyone feels they are an integral part of the College.
HONESTY
• Communicate openly and truthfully.
• Take responsibility for one’s actions.
• Provide accurate and transparent reporting of data.
• Make decisions based on ethical principles.
EDUCATION
• Encourage and support a culture of continuous learning.
• Facilitate the sharing of information.
• Offer access to a diverse range of educational resources.
• Encourage curiosity.
• Regularly assess educational programs and supporting services.
• Cultivate a workforce of knowledgeable, competent, and skilled leaders.
COMMUNITY
• Actively engage with the local community.
• Partner with local businesses, organizations, and non-profits.
• Meet the educational needs and interests of the local community.
• Encourage and facilitate civic engagement among students,staff, faculty, and 
administration.

VISION
New River Community and Technical College will improve students’ lives and will enrich
communities as an increasingly integral part of the educational and economic landscape of southern 
West Virginia.

Disclaimer

This description does not state or imply that the duties listed are the only duties to be performed by 
the position incumbent. Justification for the information provided in the job description may be 
requested. Employees are required to follow job-related instructions and perform other job-related 
activities assigned by their supervisor.

All requirements are subject to modification to provide reasonable accommodation for individuals 
with disabilities. Some requirements may exclude individuals who pose a direct threat or significant 
risk to the health and safety of themselves, students, other employees, or the public.