Associate Director, Admissions

THE COMPANY

Archer Education partners with colleges and universities across the US to help them reach further, recruit smarter, and grow faster through targeted digital enrollment marketing solutions. If you’re looking for a meaningful career, where you’ll have the freedom, flexibility and support to thrive – all while having fun and working with some pretty awesome people, then Archer Education might be right for you. Archer offers competitive salary, excellent benefits, referral bonuses, tuition reimbursement, and a fun, casual work environment. 

Since 2007, Archer has developed a reputation as innovative, dependable and always willing to go above and beyond for our partners. As we grow, it is more important than ever that we focus on these areas, and doing so requires amazing people who also are innovative, dependable and willing to go above and beyond. We are a culture that values experience and knowledge, and we need someone who can make an immediate impact and help us continue delivering a high-quality experience that exceeds expectations.

THE ROLE 

The Associate Director of Admissions will oversee the admissions leaders in order to effectively manage and execute the enrollment process. This position will regularly support, strategically plan and collaborate with partner campuses, and will develop, train and maintain quality staff. The Associate Director of Admissions will enhance and maintain effective communication and relationships within the OPR team.  

THE RESPONSIBILITIES

• Work closely with partner campuses to ensure enrollment processes are being executed in a manner that is best for the student and the college/university
• Make strategic and operational decisions to ensure the execution of an efficient and student-focused admissions process
• Maintain a thorough working knowledge of all online programs and all internal and external policies, procedures, and requirements of our partner schools
• Ensure assigned enrollment plans are met or exceeded through supervising and monitoring reps and individual contributions
• Responsible for training Admissions Advisors to ensure they have the necessary product knowledge to accurately present college programs
• Ensure admissions staff is exercising discretion within process and following compliance guidelines
• Establish oneself as a resource for the OPR team and partner schools 
• Responsible for quality assurance of the team (listening to phone calls and providing feedback)
• Handle escalated student or staff concerns
• Interview, hire, and train new staff and leaders
• Oversee the daily operations of the admissions team
• Provide constructive and timely performance evaluations
• Handle discipline and termination of employees in accordance with company policy
• Provide work direction and problem-solving assistance to other individuals
• Supervise staff, including scheduling and assigning work, reviewing performance, and recommending salary increases, promotions, transfers, demotions, or terminations.

THE REQUIREMENTS

• Bachelor's Degree
• Experience overseeing leadership roles
• 8+ years of admissions, customer service, or sales experience
• 2+ years management experience
• Leadership experience in education 
• Military recruitment experience
• Experience as a third-party resource

WORKING CONDITIONS

• Office environment
• Ability to sit for long periods of time
• Availability to support the team in non-traditional hours
• Travel requirement: 10%

THE BENEFITS

At Archer, we believe empowered employees have the most fun and do their best work, so we strive to offer a competitive benefits package to allow just that. Our comprehensive benefits package includes medical, dental and vision plans, as well as paid time off and sick days. Here are just a few more of the benefits you’ll receive as an Archer team member.

• Invest in your future: 401k plans and a full contribution match up to 4%.
• Prioritize your family: Up to 12 weeks of parental leave with 6 weeks paid, following the birth, adoption, or foster care placement of a child.
• Never stop learning: Receive up to $5,250 per year in tuition reimbursement for continuing education.
• Balance work and life: We offer a flexible working environment and schedule that empowers you to do your best work. Our teams work across all time zones in the US. 

Visit archeredu.com to learn more.