Associate Director - Facilities and Operations

Description

• Facility Maintenance
• Event Operations
• Maintain all functions of the Hart Center Ice Rink under the supervision of the Associate    Director of Athletics - Facilities & Operations
• Maintain all functions of the Hart Center Pool
• Be able to obtain a Certified Pool Operator (CPO)
• Event and Crowd Management
• Student worker scheduling
• Part time employee scheduling
• Venue set-up and breakdown
• Coordination of visiting teams and officials
• Implementing emergency plans and procedures
• Overseeing all outside athletic rentals of assigned spaces
• Assist in the coordination and execution of conference and NCAA championships
• Establish best practices procedures to coordinate and facilitate total customer satisfaction for the constituents the department supports. Institute administrative procedures which facilitate the work of the staff and provide a service-oriented structure for those served
• While under direction of the Associate Director of Athletics - Facilities & Operations works effectively as a liaison between various departments to ensure that services, quality and costs are balanced. Supports the preparation and maintenance of the departmental operational budgets in accordance with procedures and uphold accountability for operating within approved budget limits.
• Conceive, develop, and implement innovative and creative solutions leading to continuously improved processes.  Provide a means for frequent and on-going feedback to the department on the effectiveness of the constituents served.

• Bachelor's degree; Minimum of 2 - 4 years of experience with athletic event/facility management/operations and athletic scheduling at the collegiate/professional level
• Demonstrated knowledge of NCAA rules and regulations
• Demonstrated knowledge of athletic facilities management, including ice rink and pool operations
• Demonstrated ability to identify and resolve problems efficiently, effectively and independently
• Excellent communication skills and ability to work as a member of a team
• Ability to multi-task, detail oriented and ability to work with diverse group of staff members
• Strong customer service with the ability to troubleshoot and handle pressure situations
• Ability to thrive in a diverse, fast-paced student-athlete service driven environment
• Willing to work nights, weekends and holidays as needed

• Previous Division I intercollegiate athletic experience in event and facility management
• Experience with ice rink management and operations;
• Basic knowledge of Zamboni preventive maintenance and operation; Experience maintaining a quality ice surface

• Collaboration: Exchanging information, ideas, thoughts and feelings thoughtfully with others in a manner that is proactive and enhances partnerships
• Inclusion: Actively engaging with the values of the College by promoting a work environment that embraces diversity and demonstrating respect for the opinions and beliefs of others
• Innovation: Performing one’s job with creativity and proactivity, improving procedures and problem-solving
• Mission/Service Orientation: Focusing on service to others and contributing to the College’s collective mission
• Responsibility: Taking ownership of one’s actions and accountability for one’s tasks and duties
• Employee Development: Commitment and initiative to help one’s employees be successful in achieving goals and growing professionally
• Team Management: Overseeing the success of your employees, helping to allocate resources appropriately and support the accomplishment of common goals