Associate Director of Communications

WHO YOU ARE:
Zinnia is seeking a dynamic Associate Director of Communications to play a role in leading transformative communication strategies that drive employee engagement and support our ongoing business transformation. This role requires someone who thrives in a fast-paced, evolving environment and is excited by change rather than maintaining the status quo. You will help translate Zinnia’s strategic priorities into impactful communication initiatives that support our shift from bespoke services to standardized, product-led solutions. This means partnering with key stakeholders—including the People team, Marketing, and senior leadership—to craft compelling messages that resonate with our global workforce of over 3,000 employees. As we undergo significant transformation following several strategic acquisitions, we need someone who can make complex topics simple, intuitive, and engaging. You’ll play a critical role in ensuring employees are informed, aligned with our vision, and motivated to become ambassadors for Zinnia. The ideal candidate is a strategic thinker passionate about change management, adept at delivering clear and impactful messaging, and a creative problem solver who continuously explores new ways to engage employees. Aligned with our core values of be bold, team up, and deliver value, you will guide teams through change and shape Zinnia’s future success.

WHAT YOU’LL DO:

• Be the trusted communications partner to internal teams, crafting impactful narratives that connect key moments into inspiring, big-picture strategies.


• Create sharp, engaging content across formats — from articles to scripts to Slack — that informs, aligns, and inspires.


• Manage the editorial calendar, weaving in diverse perspectives from global teams to tell a unified story.


• Craft compelling newsletter content that keeps employees informed, energized, and connected.


• Juggle fast-moving priorities with ease — keeping multiple projects on track in a dynamic, ever-evolving environment.


• Identify measurements for communications-related materials and routinely analyze communications performance.


• Lead with collaboration — leveraging tools and touchpoints to keep teams aligned, engaged, and in-the-know.


• Understand and translate the Zinnia brand and style guidelines into a clear, confident, and human voice

WHAT YOU’LL NEED:

• Conceptual, creative thinker with a passion for researching, writing, story-telling, and the willingness to learn from others


• 10+ years of writing/editing/proofreading experience in corporate communications, journalism, publishing, public relations, marketing or related field.


• Bachelor’s degree in Communications, English or a related field


• Fintech or Insuretech experience or a closely related field


• Flexibility to change communication strategies as the business requires.


• Ability to structure and conduct interviews and other fact-finding research efforts and synthesize findings into key points


• Strong project management and organizational skills


• Excellent interpersonal skills


• Experience in dealing with executive and senior leaders


• Experience in a corporate environment


• High attention to detail and accuracy

WHAT’S IN IT FOR YOU?
Zinnia offers excellent career progression and competitive compensation. We offer great benefits, including health/dental insurance, parental leave, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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