Lead the team responsible for managing systems and tools used in sales incentive compensation plan calculations, special incentive and award programs, and promotion data (e.g., Anaplan, Salesforce, Snowflake, etc.). Ensure compensation systems support accurate plan calculations, workflows, reporting, data extracts, and participant setup. Drive system integrations to enable seamless data flow, reduce manual effort, and improve user experience. Maintain strong governance, audit controls, and compliance practices. Develop deep expertise in navigating complex and evolving sales hierarchies, ensuring organizational changes are accurately represented across SAP and the Anaplan compensation system. Lead operational execution of the annual incentive compensation cycle, including plan setup, mid-year changes, and ongoing program support. Manage, mentor, and develop a team of compensation system programmers and analysts. Promote a culture of operational excellence, accountability, innovation, and continuous improvement. 7+ years in sales compensation, sales operations, analytics, or related disciplines. Expertise with incentive compensation and performance systems (e.g., Anaplan, Varicent, CaptivateIQ, SAP Commissions). Strong functional understanding of systems and data flows—without needing to be the technical expert—paired with the ability to ask the right questions related to integrations, data quality, security, and system design. Strong analytical skills, including experience building performance dashboards and delivering business insights. Strong understanding of compensation plan structures and payout mechanics. Excellent communication and stakeholder partnership skills. Ability to maintain strategic focus while living in the details. Prior leadership or people-management experience. Master's degree in Business, Finance, Accounting, Analytics, or a related field. Experience supporting large, distributed sales organizations. Exposure to incentive plan design or program strategy development. Familiarity with data governance, security frameworks, or system lifecycle management. Manage incentive payout and attainment reporting, delivering clear insights to Sales employees and leadership. Establish and track KPIs that measure sales performance and incentive plan effectiveness. Analyze performance trends, investigate root causes, and present actionable recommendations to leadership. Collaborate with Sales and Finance to resolve discrepancies between sales activity, CRM data, and revenue recognition outcomes. Work with Sales, Finance, and Contracting teams to ensure customer program components—such as rebates, incentives, and special pricing programs—are accurately reflected in performance reporting and payout calculations. Support transition planning and change management to onboard acquired sales teams into existing compensation systems and reporting frameworks. Participate in special projects and strategic initiatives as business needs evolve.
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