Associate Director, Technical Writing

POSITION SUMMARY:

The Associate Director, Technical Writing will lead our technical writing team. This role is responsible for producing high-quality, customer-facing scientific content and supporting marketing efforts with engaging, informative materials. 

DUTIES AND RESPONSIBILITIES

• Leadership: Oversee and mentor a team of technical writers, fostering a collaborative and innovative work environment.


• Content Development: Lead the creation of high-quality scientific documentation, including user manuals, product specifications, white papers, and case studies that effectively communicate complex concepts to diverse audiences.


• Marketing Support: Collaborate with the marketing team to develop content including brochures, blogs, website content that promotes our products and services, ensuring alignment with brand messaging and strategic goals.


• Quality Assurance: Establish and maintain quality standards for all written materials, ensuring accuracy, clarity, and compliance with regulatory requirements.


• Stakeholder Collaboration: Work closely with cross-functional teams, including Research & Development (R&D), product management, scientific support and sales, to gather information and translate technical data into user-friendly content.


• Process Improvement: Develop and implement best practices for technical writing processes, enhancing efficiency and consistency across all documentation.


• Training & Development: Identify training needs and provide opportunities for professional growth within the technical writing team.

EXPERIENCE AND QUALIFICATIONS

• Bachelor’s degree in a relevant field (e.g., Science, Engineering, Communications) required.
  
  
  
  • Advanced degree preferred.
  
  
  
  


• A minimum of 7 years of experience in technical writing preferably in the life sciences or diagnostics industry.


• A minimum of 3 years of supervisory experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong understanding of scientific concepts and the ability to convey complex information in an accessible manner.


• Proven experience in developing customer-facing and marketing content.


• Solid leadership skills with demonstrated knowledge and understanding of staff management practices and the ability to establish accountabilities and expectations and manage performance to achieve results.


• Proven ability to work with cross-functional teams including but not limited to Kit Manufacturing, Customer Service, Scientific Support, Field Applications, Creative Team and R&D.


• Excellent oral and interpersonal communication skills
  
  
  
  • Effectively communicate issues/problems and results that impact timelines and document accuracy
  
  
  
  


• Excellent writing, editing, and communication skills, with a keen attention to detail.


• A wide degree of creativity and latitude is expected, including the ability to multi-task and work productively in a demanding sales/marketing environment with changing priorities.


• Familiarity with regulatory requirements in the life sciences field is a plus.


• Proficiency in state of the art technical writing tools and software.

PHYSICAL DEMANDS

This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

WORK ENVIRONMENT

The position is performed in a traditional office environment with a possible hybrid or fully remote schedule.

COMPENSATION SUMMARY

The annual base salary for this position ranges from $131,600 to $205,700. This salary range represents a general guideline as MSD considers other factors when presenting an offer of employment, such as scope and responsibilities of the position, external market factors, and the candidate’s knowledge, skills, abilities, education and experience. Employees may qualify for a discretionary or non-discretionary bonus in addition to their base salary. These annual bonuses are intended to recognize individual performance and enable employees to benefit from the Company's overall success.

BENEFITS SUMMARY

At MSD, we offer a comprehensive benefits package to support our employees' well-being and financial security. In addition to competitive salaries, our benefits include medical, dental, and vision coverage, along with prescription benefits. We provide a 401(k) plan with company matching, flexible spending accounts, and company-paid short- and long-term disability insurance as well as group life and accidental death and dismemberment insurance. Our offerings also encompass paid vacation, paid sick leave, paid holidays, and paid parental leave, along with an employee assistance program. Additional voluntary perks include a fitness club membership contribution, pet insurance, identity theft protection, home and auto insurance discounts, and optional supplemental life insurance.

EEO/AA STATEMENT

MSD is an Equal Opportunity/Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We welcome applications from all qualified candidates, making employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, protected veteran status, pregnancy, disability status, or any other protected characteristic. For our full EEO/AA and Pay Transparency statement, please visit here.

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