Associate Director, YSM Financial Aid

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Overview

The Student Services Officer 5 is responsible for planning, coordinating, and executing a range of student services programs in areas such as admissions, registration, placement, financial aid, and career counseling. This role involves developing and implementing strategic visions, managing staff, and collaborating with internal and external stakeholders to support students and enhance their educational experience. The Student Services Officer ensures continuous improvement, innovation, and alignment with the mission of the university while providing leadership for various initiatives, events, and communications.

Required Skills and Abilities

1. Exceptional organizational and communication skills, both oral and written.
2. Ability to manage people and projects with a high degree of detail and strong organizational skills.
3. Excellent interpersonal skills and the ability to build relationships with a wide variety of internal and external constituents.
4. Strong analytical and technical skills, including proficiency with advanced MS Office applications and database systems.
5. Demonstrated commitment to diversity, equity, and inclusion, and the ability to lead diverse teams.

Preferred Skills and Abilities

1. Master's or advanced degree, with several years of experience in career services, student advising, or higher education administration.
2. Experience in developing and implementing new programs and strategies in a university or similar setting.
3. Proven record of successful management and leadership in a career services or student services role.
4. Global orientation with experience working across countries and regions; fluency in more than one language is a plus.
5. Familiarity with the career paths relevant to the student population served, such as arts, education, government, nonprofit, media, and communication.

Principal Responsibilities

1. Initiates, implements, and communicates admission, financial aid, internship, and career services strategic plans, policies, and procedures. Assesses and refines content of recruitment, admissions and career placement programs based on current trends and demographics. 2. Designs, initiates, develops and conducts programs and materials for recruitment seminars and workshops for prospective students, families, secondary schools and alumni committees. Develops and implements career fairs, panels and other programming for student career services. 3. Develops and maintains relationships with employers and internship sponsors to facilitate career opportunity development with external constituencies, including alumni. 4. Develops marketing materials and admissions publications to inform students, prospective students and families about available services, University policy and academic developments. 5. Supervises, develops, and trains a staff of exempt and non-exempt employees. 6. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in relevant field and six years of experience in admissions, registration, placement, financial aid, student counseling or an equivalent combination of education and experience.

Required License(s) or Certification(s)

Required License(s) or Certification(s):

Job Posting Date

06/03/2026

Job Category

Manager

Bargaining Unit

NON

Compensation Grade

Academic Administration

Compensation Grade Profile

Student Services Officer 5 (25)

Salary Range

$82,000.00 - $131,500.00

Time Type

Part time

Duration Type

Temporary / Casual (Fixed Term)

Work Model

Hybrid

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through  their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.