Associate Director-L&D Strategy

At AT&T, we’re transforming how employees build skills and drive performance. In this role, you’ll lead a team of Learning Experience Designers to create scalable, learner-centered solutions aligned to business priorities. You’ll shape design strategy, influence senior leaders, and deliver measurable performance outcomes—not just training. You will set the vision for how learning is designed—ensuring solutions are learner-centered, performance-driven, and grounded in modern experience design principles. You will guide your team in diagnosing business needs, shaping end-to-end learning journeys, and delivering measurable capability outcomes.

Key Responsibilities

• Lead and develop a high-performing team of Learning Experience Designers

• Set the vision for modern, performance-based learning design (vs. content-heavy training)

• Translate business needs into scalable, learner-centered learning strategies

• Oversee end-to-end design of blended learning solutions across channels and platforms

• Ensure quality, consistency, and measurable outcomes across all learning deliverables

• Act as a strategic advisor to senior leaders; align on priorities, outcomes, and investment

• Leverage AI, data, and emerging technologies to improve speed, quality, and impact

• Foster a culture of innovation, continuous improvement, and design excellence

Qualifications

Required:

• 5+ years of Learning & Development, learning design, or capability-building experience

• Experience leading teams delivering scalable learning solutions

• Strong ability to translate business needs into performance-driven design

• Knowledge of instructional design, adult learning, and human-centered design principles

• Experience influencing senior stakeholders and driving alignment

• Change leadership experience supporting organizational transformation

Preferred:

• Experience with AI-enabled design practices, personalization, or adaptive learning

• Strong digital learning platform and technology acumen

• Experience leading change or transformation initiatives

• Bachelor’s degree in a related field

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

Salary Range:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.