Associate, FA Compensation

Job Description Summary

Job Description

Under minimal supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of FA compensation. Recommends solutions to moderately complex problems. Maintain FA and Branch compensation data on a current basis, as well as keeping accurate records for each branch. Will have extensive contact with internal and external customers to identify, research, and resolve problems.

Essential Duties and Responsibilities

• Acts as a compensation liaison to branch managers, financial advisors, division, and sales management. Providing excellent customer service, professionalism, and support.

• Reviews compensation agreements and ensures that they are calculated and administered correctly from employment agreements, contracts, stock grants, bonuses, schedule of payments, draw and deal level changes, terminated financial advisor balance, pre-approved discount exception accounts, and production matching as well as any other special arrangements.

• Reviews and processes all financial advisor compensation changes and ensures they are compliant with policies procedures and contracts and escalates any concerns to management.

• Calculates and reviews commissions and commission-related payments and changes using multiple unique, highly ambiguate systems to handle the complexity of various business unit compensation plans.

• Identifies potential process improvements to increase efficiency in processing or analyzing financial information.

• Prepares various journal, jet, and GSUP entries.

• Resolves or recommends solutions to moderately complex problems.

• May assist in training or leading other associates.

• Utilizes reporting software to assist in reconciliations related to problem resolution.

• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of

• Accounting concepts, practices, and procedures

• Operations and systems of assigned functional area.

• Fundamental accounting concepts, practices, and procedures.

• Financial products.

Skill in

• Communicating effectively with highly complex clients to answer questions and resolve issues.

• Operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, Access, and Practice Center reporting.

• Preparing, processing, and maintaining transaction documentation, files, and records.

• Gathering and compiling information from multiple sources and analyzing the detail appropriately and timely.

• Responding appropriately to inquiries and dealing with complex transaction issues.

• Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

• Coaching and communicating effectively, both orally and in writing.

Ability to

• Review and analyze requests from highly complex business units to ensure compliance with firm directives.

• Maneuver within unique systems to handle complex compensation setup and calculations.

• Identify and recommend solutions to problems to ensure proper payouts.

• Partner with other functional areas to accomplish objectives.

• Execute instructions and request clarification when necessary.

• Identify and resolve discrepancies.

• Communicate effectively, both orally and in writing, with all organizational levels.

• Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines.

• Provide a high level of customer service, primarily via telephone.

• Maintain strict confidentiality of compensation records.

• Work independently as well as collaboratively within a team environment

Education/Previous Experience

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school and three (3) years’ experience.

• OR ~

• An equivalent combination of education, experience and/or training approved by Human Resources.

Education

Work Experience

Certifications

Travel

Workstyle

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.