Associate I, Production Operations

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

What you will be doing:

Responsible for processing customer payments and exceptions in a timely and accurate manner to customer accounts

• Prepares customer payments for processing. 

• 10 key data entry of account number, invoice numbers, amounts, etc.

• Performs research and adjustment activities. 

• Balanced credits and debits within transactions. 

• Preforms MICR line repair.

• Performs under deadlines and in a team environment.

• Other related duties assigned as needed

​Schedule: Onsite Position

Full Time Position - Working 40 hrs./week with an opportunity for overtime. The employee will be assigned 5 days to work with 2 days Off, shift 4am -1230pm.

What you bring:

• Willingness to work a flexible schedule.

• Ability to work in a fast-paced environment

• Capacity to lift or move up to 30 pounds.

• Proficient written and oral communication skills in dealing with employees or external customers/clients.

• Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output.

• Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output   through computer operations.

• Knowledge of the practices, procedures, and problem-solving techniques involved in item processing.

• Knowledge of client specifications for remittance processing.

• Knowledge of off-line and peripheral equipment operation and maintenance.

• Knowledge to identify errors in calculations and balances.

 Added bonus if you have:

• General knowledge of Remittance

• Banking experience

• Data Entry experience

• Payments processing experience (especially check handling)

What we offer you:

• A competitive salary and benefits including private medical cover, dental cover, and travel insurance

• A broad range of professional education and personal development opportunities – FIS is your final career step!

• Time to support charities and give back in your community

• A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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