Associate Integrated Payments Specialist

This is a hybrid role (working 2x per week) in either our Atlanta, GA or Phoenix, AZ office.

• Manage PDDS client’s payment account onboardings and activations
• Act as the main point of contact for client support requests
• Coordinate and drive payment token account transfers for existing and new clients
• Act as main point of contact for new payment location requests from existing clients
• Evaluate and optimize current payment processes to expedite activation timelines, improve client experience, and more quickly recognize revenue

• 0-2 years of prior experience in the payment acquiring / processing space
• Prior experience with integrated SaaS relationship / account management
• Prior experience with merchant application and account onboarding tasks
• Prior experience working with software onboarding applications
• Prior experience working within Salesforce is preferred

PLANET DDS CORE IDEOLOGY

Mission:

Dental software is broken. We aim to fix it.

Vision:

To be the first choice for growth-minded dental businesses.

How do we get there?

To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:

Collaborative – Working independently and across teams, we create scalable solutions to enable company growth

Empathetic – We are educated on the experience of our customers and feel vested in their success

Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes

Trustworthy – We operate with integrity and honest, making promises we know that we can keep

Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders

An Equal Opportunity Employer – Including Disability/Veterans