We are in search of a remarkable Associate OneSource Service Support Specialist to join our cohesive team at TekWissen LLC in Indianapolis, IN.
Growing your career as a Full-Time Associate OneSource Service Support Specialist is a great opportunity to develop exceptional skills.
If you are strong in communication, innovation and have the right enthusiasm for the job, then apply for the position of Associate OneSource Service Support Specialist at TekWissen LLC today!
Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.
Job Title: Associate OneSource Service Support Specialist
Location: Indianapolis, IN, 46225
Duties and Responsibilities:
Installation, Maintenance & Repair.
Install, maintain, verify performance and repair client equipment at customer sites ensuring best-in-class service within established time frame and assigned geographical area or site.
Drive toward zero service recalls.
Completes assigned preventive maintenance calls at customer sites within prescribed time frame and established performance standards.
Provide scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers billed at an hourly rate and all warranty services, which apply to our products in the field.
Demonstrate knowledge of and adherence to the Installation, warranty, and service contract provisions to provide adequate billing information to the customer.
Provide appropriate referral to other employees for answers to specific questions or to obtain product information
Maintain up to date electronic and repair documentation for dispatch, inventory and service support functions of the job
Perform timely uploads and downloads of required data to ensure the integrity of the service system
Accountable for assigned company assets to include:
Computers, tools, test equipment, telecommunication equipment, personal service parts inventory, etc.
Manage inventory levels to ensure that adequate supply and appropriate records are maintained
Take an active role in developing technical skills and soft skills to maintain and enhance client's value proposition to the customer
Seek higher level certification through participation in company sponsored training & development initiatives
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Benefits of working as a Associate OneSource Service Support Specialist in Indianapolis, IN:
● Company offers great benefits
● Opportunities to grow
● Generous Compensation
Salary :
No CV Required
How to get there?
Your email job alert is now active!