Associate, People Operations and Transformation

Associate, People Operations & Transformation

About the Role:

We are seeking an Associate to join our People Operations team. As the first point of contact for employee onboarding and offboarding, you will play a key role in supporting our employees throughout their journey at CHANEL. You will be responsible for maintaining accurate employee records in Workday, facilitating onboarding and offboarding activities, and liaising with payroll to ensure smooth transitions. The ideal candidate is detail-oriented, approachable, and eager to learn more about HR operations in a dynamic and collaborative environment. Reporting to the Head of People Operations and Transformation, this position offers the opportunity to work closely with the People & Organization team and business units, supporting day-to-day HR processes and enhancing the employee experience.

What impact you can create at CHANEL:

• Serve as the first point of contact for employees and managers regarding onboarding and offboarding processes, providing guidance and support.
• Coordinate new hire onboarding activities, assisting with documentation, system access, and orientation schedules to ensure a seamless experience.
• Support offboarding by facilitating exit processes, collecting company assets, and ensuring timely completion of required steps.
• Accurately enter and maintain employee data in Workday, ensuring records are up-to-date and errors are minimized.
• Liaise with the payroll team to communicate changes, resolve data discrepancies, and ensure timely processing of all payroll-related information.
• Respond to employee queries regarding HR processes, policies, and Workday navigation, escalating complex issues to senior team members as needed.
• Assist with preparing reports and maintaining documentation in compliance with company policies.
• Contribute to process improvements by sharing feedback and ideas for making onboarding, offboarding, and data management more efficient.

You are energized by:

• Helping others and providing excellent service to employees throughout their lifecycle at CHANEL
• Learning new P&O systems and processes, and growing your skills in People Operations
• Working collaboratively with P&O, Payroll, TECH and other departments to deliver a seamless employee experience
• Managing multiple tasks in a fast-paced environment, remaining organized and attentive to details
• Supporting process improvements and contributing ideas to make P&O operations run smoothly
• Being part of a company that values diversity, inclusion, and a supportive culture

What you will bring to the team:

• Strong attention to detail and accuracy in maintaining employee records and handling confidential information
• Excellent communication and interpersonal skills, with a friendly and supportive approach to employee interactions
• Ability to organize and prioritize tasks, ensuring timely completion of onboarding, offboarding, and data updates
• Comfort with HR systems (Workday preferred), and willingness to learn new technologies and tools
• Team-oriented mindset, eager to contribute to collective goals and assist colleagues as needed
• Basic understanding of payroll processes and HR administration is a plus
• Commitment to maintaining confidentiality and professionalism in all HR activities

Position Logistics:

• 1+ years of experience in Human Resources, People Operations, or administrative support preferred
• Bachelor’s Degree or equivalent work experience preferred
• Position is located at our Piscataway, New Jersey location with frequent travel to our New York, New York Office minimum 3 times a month
• Experience with HRIS systems (such as Workday) is a plus
• Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances are deemed appropriate

Compensation: 

• The anticipated base salary range for this position is $35.00- $40.00 an hour.  Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. 

Benefits and Perks: 

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund  
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership) 
• Generous paid time off policies to include vacation, holiday, sick and volunteer days  
• 401K and other incentives  
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program 
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information: 

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: 

Diversity and Inclusion: 

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.  
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. 

Chanel Community: 

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities. 
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. 

Sustainability: 

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels. 
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. 

Arts and Culture: 

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. 

Fondation Chanel: 

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.     
• For more information, please navigate to the Fondation Chanel website here   

Career and Leadership Development:  

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. 

 *Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.