Associate Producer, Partner Development (Ticketing & E-commerce)

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

EBG partners with theme parks, sites, attractions, and live events to offer amazing, and often

exclusive, proprietary deals to our over 50 million users through an exclusive employee savings

platform. The Associate Producer will build and maintain EBG’s offers for our sites with respect

to agreement details, cost, and sales price for ticket products, event products, and touring

products in the EBG backend database and various other internal systems.

Your ability to navigate systems, understand the basics of websites and browsers, pay attention

to the important details for ticketed events and attractions and to promptly respond to changes to

maintain accurate offer data impacts the experience of EBG’s customers and contributes to

company revenue goals. This is an operational role that does not require day to day interface

with partners. You will receive training from the team to prepare you for success in this role. Your

excellence in this associate level role can lead to advancement within the Partner Development

team.

Essential Functions:

• The Associate Producer will work with both external and internal partners to collect assets and data to build new offers and maintain existing offer listings. Including but not limited to entering the cost, sales price, images, specific offer copy, and affiliate commission fields for products through approved sales channels within our EBG backend database and various internal systems
• Collaborate with internal partners to ensure website efficiencies, troubleshoot purchase paths and product offerings, to create an overall best guest experience
• Provide daily updates and maintenance for various platforms and sales channels
• Maintain accurate and detailed workspace to effectively document various department tasks in relation to builds and maintenance for our offers
• Work with other Producers and internal teams as needed
• Perform additional duties as assigned

#LI-Hybrid

• Experience through work or education that requires teamwork, reliability, attention to detail, and professional communication skills in a fast-paced environment
• Strong attention to detail, avoiding errors
• Extremely organized
• Must be able to work on several projects simultaneously and possess the ability to switch between them seamlessly, with focus
• Possess the ability to maintain focus in a busy, collaborative and occasionally loud environment
• Strong writing skills, with the ability to clearly and accurately document work performed
• Comprehensive knowledge of various internet browsers
• Basic HTML (read for details and minor editing to formatting such as fonts, colors, spacing, links)
• Intermediate skill level in Microsoft Excel (review data and understand functions and formulas), Word (Document creation and editing) and Outlook (Email and Calendar)
•  Ability to communicate effectively both written and orally in a professional manner
• Must be available to work 9a-6p schedule including onsite, Tue/ Thu and on other occasions as needed
• Previous experience with ticketing systems and the leisure or entertainment industry is a plus

What Sets You Apart:

• You are a juggler of many tasks and love to stay busy
• When it comes to staying organized, you know all the hacks
• You’re interested in technology and learning new software doesn’t scare you
• Even the smallest errors or incorrect data never escape your eye

EBG offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible Work Arrangements
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement Program
• Annual Day of Giving
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.