Associate, Quality Management, PCS

Quality Management Associate – Patient Centered Solutions

Overview

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to develop, execute, and validate psychometric instruments that capture the patient experience with their treatment or disease, analyze and interpret outcomes, and translate the information to advance the initiatives of life science companies.

Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in developing and delivering solutions. We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.

Role & Responsibilities

We are seeking an experienced Quality Management Associate. This position will join a growing Quality Management team to play a major role in supporting audit readiness, administering the quality management system and development and coordination of Quality Management materials. We are looking for a self-motivated candidate with strong communication skills (written and verbal) and technical prowess, with the ability to build internal relationships.

This role will partner with Quality Management professionals and Business Line project teams to promote QMS requirements for our diverse menu of services. Responsibilities include:

Provides project teams with support for customer audit preparation and execution.

Builds and maintains library of quality-related resource materials for Quality Management team and business use cases.

Works in collaboration with functional areas to administer SOPs and project-related instructions in alignment with corporate and functional procedures; ensures completion of periodic reviews.

Executes and maintains quality performance metrics and scorecards.

Conducts internal reviews and identifies best practices to drive proactive change.

Supports issue management and monitors CAPAs.

Promote a culture of continuous improvement within Quality Management; act as champion on initiatives to drive improvement.

About You

Candidates interested in joining our Patient Centered Solutions team as a Quality Management Associate should have:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Strong organization skills; efficiency optimization

Ability to communicate effectively, both verbally and in writing, with a wide variety of internal customers

Excellent problem solving and analytical skills.

Ability to develop creative approaches and solutions necessary to resolve complex problems.

Proven ability to work globally; ability to lead across cultures and regions.

Ability to use and administer some of the following applications: Word, Excel, PowerPoint, SharePoint, MS Teams, SmartSheet, eQMS systems, eTMF systems.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.

Minimum 3 years’ experience with quality management systems

Working experience with good clinical practice regulations and guidance, Patient-focused drug development guidance and system validation expectations

Internal audit experience preferred

Life Sciences background preferred

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status

The potential base pay range for this role, when annualized, is $67,500.00 - $112,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare – and human health – forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.

To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled