ASSOCIATE RETIREMENT BENEFITS EXAMINER

The New York City Employees’ Retirement System (NYCERS) Membership and Services division seeks to hire ten (10) Associate Retirement Benefits Examiner, Level 1. These candidates will be responsible for:
- Reviewing and calculating years of service, account balances, required contributions, and compensation base. Determining eligibility for Membership, Tier Reinstatement, Transfers, determine rate cancellation effective dates and determine Pre-member/Military cost.
- Reviewing application, forms, and/or any related materials for completeness and accuracy, Enter, obtain, and/or update beneficiaries or pensioner date and information into the appropriate PROD system.
- Communicating and obtaining information from/to members, other City and State agencies, NYCERS’ Business units, and/or other Retirement systems. The position also requires responding to CRM cases that are received within the Unit.
- Performing a variety of administrative tasks such as drafting ad hoc NYCEwork letters, payroll certifications/verifications, payment confirmations, preparing documents for scanning, archiving, and attaching documents to cases and logging Client interactions in CRM System.
- Reviewing and maintaining work items including taking ownership, updating work status, updating case notes, transferring work items, pending and close work items in the worker and checker queues of NYCEwork system.

ASSOCIATE RETIREMENT BENEFITS - 40493

1. An associate degree or completion of 60 semester credits from an accredited college or university, including or supplemented by 9 semester credits in mathematics, statistics, accounting and/or actuarial science and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan;
b) for customer service in a financial institution; and/or c) in a position requiring the application of law, rules and regulations and the use of statistical, actuarial or similar tables; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of the experience described in "1" above. Each 15 semester credits from an accredited college including at least 3 credits in the areas described in "1" above may be substituted for each 6 months of experience to a maximum of 2 years experience. All candidates must have a four-year high school diploma or its educational equivalent and at least 2 years of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.