Company Description

Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.

Role Description

Every prospect who sees Tennr should walk away thinking "I need this." As an Associate Solutions Architect, you own the demo platform, the tooling that powers it, and the strategy behind what we show and how we show it. You'll write production-quality code, and you'll be the first person at Tennr to get your hands on every new feature before it ships. You'll partner with AEs, SCs, Product, and Engineering to craft demos that land that moment: making Tennr's automation of slow, manual, patient-care-blocking work feel completely real to every prospect in the room.

Responsibilities

• Treat demo environments like a product. Own data integrity, versioning, reliability, and rapid reset. Build the tooling (data generators, environment provisioning, workflow templates) that makes demo and POC setup fast and repeatable.

• Be the first user and the harshest critic of every product release. Translate what ships into demo-ready workflows before anyone else at Tennr touches them. Own the demo asset roadmap.

• When Tennr enters a new vertical, build the demo from zero. Partner with AEs and SMEs to turn vertical knowledge into a credible, day-one demo environment, then iterate based on real prospect feedback and deal outcomes.

• Work with Product and Engineering as a peer, not a consumer. Surface the gaps between what ships and what we actually demo. Collaborate with our Chief Medical Officer, GM of Hospital Systems, RCM Expert, and others to make sure every demo reflects how the product solves real problems in the real world.

Candidate Qualifications

• 1-2 years as a Demo Engineer or equivalent (Solutions Engineer, Sales Engineer, Solutions Architect).

• TypeScript/JavaScript proficiency strongly preferred. Our codebase is TypeScript and you'll be in it.

• Solid workflow design chops. You know how to take a messy business process and turn it into a clean technical implementation.

• API experience beyond reading docs. You've built integrations, not just consumed them.

• High ownership mindset. You take an ambiguous problem, figure out the scope, and ship.

• Communication skills that make complex things click. You can walk a non-technical audience through a gnarly workflow and have them nodding by the end.

• Comfortable on camera. You'll be creating instructional content regularly.

Why Tennr?

• Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.

• Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure

• Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.

• Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week

• Free lunch! Plus a pantry full of snacks.

   

Benefits

• Beautiful new office at 345 Hudson Street

• Unlimited PTO

• 100% paid employee health benefit options

• Employer funded 401(k) match

• Competitive parental leave