Association Coordinator

The Association Coordinator supports the operational success of multiple nonprofit client associations. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, balances day-to-day administrative responsibilities, can independently manage projects, and enjoys working closely with a team to deliver high-quality member experiences, programs, and events.

Location: Baltimore Office; will consider hybrid remote down the road
Travel: Required - 20%

Key Responsibilities

• Manage databases, records, reporting, and general administrative functions


• Communicate with members, prospective members, and other stakeholders via email, phone, and mail


• Develop and maintain association website content


• Assist with board meeting preparations and materials, including scheduling and logistics


• Develop and implement annual communication and marketing plans, including email newsletters/updates and social media posting


• Review, analyze, and disseminate information relevant to members through reports


• Support committees and advance programs, projects, and initiatives to completion


• Draft, edit, and proofread professional correspondence, reports, and presentations


• Support the planning and execution of professional development activities such as conferences, workshops, and webinars


• Manage event logistics, including venue and vendor coordination, ordering materials and catering, handling registration, creating attendee lists, assembling supplies, and shipping event items


• Provide on-site event support as needed to ensure smooth execution


• Assist with financial tasks such as reconciling invoices, processing payments, and tracking expenses
  


• Collaborate with internal staff to ensure smooth day-to-day operations 
  
  

Qualifications & Skills

• Highly organized, self-directed, and able to manage multiple priorities and deadlines


• Strong written and verbal communication skills


• Excellent interpersonal and customer service skills with a professional demeanor


• Comfortable working independently while collaborating as part of a team


• Strong time-management, and problem-solving skills


• Tech-savvy with proficiency in Microsoft Word, Excel, Outlook, and PowerPoint; database management experience required (website/content management experience preferred); social media marketing and management for organizations preferred


• Ability to maintain professionalism in stressful situations


• Ability to think strategically and exercise sound judgment
  
  

Education & Experience

• Bachelor’s degree required or 4+ years of direct experience in hospitality, nonprofits, or related field


• Minimum of 2 years of association or nonprofit management experience preferred

Benefits

• Health and dental insurance


• 401(k)


• Paid time off


• Paid holidays (10-12)