ASST. Service Manager

Assistant Service Manager - Heavy Duty Truck Dealership

Join our dynamic team at a leading Heavy Duty Truck Dealership, where we are committed to providing exceptional service and support to our customers. We are seeking a motivated and experienced Assistant Service Manager who possesses strong mechanical skills, a solid understanding of parts operations, and a proactive approach to managing daily service activities. This is an excellent opportunity for someone eager to grow within a fast-paced environment that values technical expertise and teamwork.

Key Responsibilities:

- Assist the Service Manager in overseeing daily shop operations and ensuring efficient workflow

- Support technicians on job sites, helping to troubleshoot and resolve mechanical issues

- Coordinate and prioritize service jobs to ensure timely completion and customer satisfaction

- Manage parts inventory, ordering, and stocking to support service operations

- Facilitate communication between technicians, parts department, and customers

- Help with job scheduling, documentation, and maintaining service records

- Ensure compliance with safety standards and dealership policies

- Contribute to a positive team environment and promote a culture of continuous improvement

Skills and Qualifications:

- Proven experience in heavy-duty truck service, repair, or maintenance

- Strong mechanical aptitude and troubleshooting skills

- Knowledge of parts operations and inventory management

- Familiarity with CDK or similar dealership management software (a significant plus)

- Certifications from Cummins or other relevant industry certifications are advantageous

- Excellent communication and organizational skills

- Ability to work in a fast-paced environment and handle multiple priorities

- Valid driver’s license and clean driving record

We offer a competitive benefits package including health and dental insurance, a 401(k) plan, and opportunities for professional growth. Join our team and be part of a company that values technical expertise, teamwork, and customer satisfaction.

Please all Brandon at 262-208-6540 for questions.