Audio Visual Field Engineer

The Company  

 Ultimate Technologies Group (UTG) has been ranked by its people as a Best Place to Work for each year it has been in business. This past year marks the 7th year in a row, and the first time UTG made it to the top of the list as the #1 Best Place to Work in Indiana for Small & Medium sized companies. Headquartered in Fishers, IN (just north of Indianapolis), UTG is a service-focused commercial audio-visual and information technology services company that provides global virtual communication and collaboration solutions. UTG designs, installs and services its clients wherever they are in the world.  

We are a super-fast-growth company that hires the best talent - a mix of high technical and interpersonal skills. Our team members receive stock ownership, above-market pay, comprehensive benefits including medical, dental, 401K with match, and the opportunity for extensive personal and professional growth. Visit us at https://www.linkedin.com/company/ultimatetechgroup/ 

The Role

We are seeking a skilled and motivated Audio-Visual Field Engineer to join our dynamic team. The ideal candidate will have proficiency in basic to intermediate-level programming, advanced-level commissioning, and troubleshooting of AV systems. This position requires a high degree of technical expertise, as well as excellent problem-solving and communication skills.  This role is responsible for the on-site implementation, configuration, commissioning, and technical validation of complex audio-visual systems.  This role bridges system design and real-world execution, ensuring AV solutions are installed correctly, function as intended, and meet both technical specifications and client expectations. 

Responsibilities

• Deploy, configure, and commission commercial AV systems including conferencing, control, video distribution, audio DSP, and networking components.


• Develop and troubleshoot control system projects and scripts at a basic to intermediate level.


• Interpret AV drawings, schematics, and engineering documentation to ensure accurate system implementation.


• Perform system testing, troubleshooting, and optimization to ensure performance, reliability, and usability.


• Lead or support on-site technical activities during installations, upgrades, and service engagements.


• Collaborate with AV design engineers, project managers, lead installers, and technician teams to resolve technical issues and field conditions.


• Provide technical guidance to lead technicians and installers when advanced system knowledge is required.


• Conduct client training and system handoff, ensuring user confidence and satisfaction.


• Document system configurations, schematic changes, and commissioning results for internal records and client deliverables.


• Collaboration: Work closely with project managers, designers, and other engineers to deliver high-quality AV solutions.


• Compliance: Ensure all installations and configurations comply with industry standards and safety regulations.
  

Competencies 

Must-Haves

• Bachelor’s degree (Electrical Engineering, Computer Science, or a related field preferred), or equivalent work experience.


• Minimum 3 years' experience in the AV industry, with a focus on field engineering


• Strong understanding of professional AV systems, signal flow, and system integration


• Knowledge of networking concepts relevant to AV systems (VLANS, QoS, multicast, etc.)


• Proficiency in intermediate-level programming (e.g., Biamp, Crestron, QSC, Extron)


• Advanced knowledge of AV system commissioning and troubleshooting


• Familiarity with networking principles and protocols


• Experience with AV-over-IP technologies


• Willingness to Travel to Client Sites


• Able to Regularly Lift 50+ Pounds
  


• CTS Certification (CTS, CTS-D, CTS-I, or Similar)


• Familiarity with unified communications (UC) and video conferencing 

Nice-to-Haves

• Other Crestron and Biamp Certifications


• Rigging Experience 


• Electrical Experience
  

Soft Skills

• Problem-solving 
  


• Communication


• Cross-function Collaboration 


• Ability to work independently or as a team

Join our team and contribute to delivering cutting-edge audio-visual solutions to our clients. We look forward to your application!