Audio Visual Hardware Specialist

Description

Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we first ask, “Is the decision consistent with our moral and ethical principles?" We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team.

Position Overview:
Abacus Solutions Group is seeking a dedicated AV Hardware Specialist to manage and support audio visual systems and computer lab operations at the FLETC Charleston facility. This position plays a critical role in ensuring high-quality AV functionality across classrooms and labs, providing direct support to instructors and students. 

Requirements

Key Responsibilities:

• Deliver Tier I and Tier II technical support for Government-furnished AV equipment.
• Conduct routine inspections, testing, preventive maintenance, and minor repairs.
• Identify and resolve technical faults; perform cleaning, replacements, and minor component swaps.
• Label and track all AV equipment using FLETC asset control procedures.
• Equip classrooms daily with AV resources per the training schedule.
• Assist instructors and students with AV and communication equipment issuance.
• Support VTC setup and usage as needed.
• Supervise and maintain the Computer Lab (35 workstations, 2 network printers).
• Assist with day-to day IT support functions on service desk.
• Provide basic troubleshooting and software/hardware assistance.
• Maintain lab and common area copiers; replenish toner and paper.
• Perform nightly logoff and equipment shutdown.
• Submit daily activity reports to the COR including equipment issues and student usage.

Qualifications:

• Experience with AV hardware, troubleshooting, and basic repairs.
• Familiarity with computer lab environments, including workstations and network printers.
• Working knowledge of common office software (e.g., Microsoft Word, Excel).
• Strong organizational and communication skills.
• Ability to follow technical manuals and government procedures.
• Previous government contract or law enforcement training center experience is a plus.

Security Qualifications:

• Must be a US Citizen
• Must pass a Federal Law Enforcement Background Investigation

Benefits:

• We offer a wide range of medical benefits, employee resources and strategic discount alliances. These benefits include medical/dental/vision benefits, company matching 401K, Choice Time Off, Long-Term and Short-Term Disability Insurance, Life Insurance, and other ancillary benefits.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.