Audio / Visual Technician

Allegheny Science & Technology (AST) is currently seeking an Audio/Visual Technician to support telecommunications initiatives for an FBI customer. The ideal candidate will have hands-on experience with the installation, troubleshooting, and maintenance of A/V room systems in secure enterprise environments. An active Top Secret clearance is required.

Duties & Responsibilities:

• Travel to various locations to install and troubleshoot A/V systems


• Provide Tier 3/4 support for A/V device installation and troubleshooting across all enterprise enclaves


• Operate, troubleshoot, and maintain A/V room systems; provide break/fix support as needed


• Troubleshoot PC-related issues, including audio and video connectivity


• Coordinate and schedule activities with the Audio Video Support Center (AVSC)

Clearance Requirements:

• Active Top Secret (TS) Clearance: Must possess an active Top Secret security clearance and be eligible for access to classified networks such as SIPRNet and JWICS

Required Qualifications:

• Associate Degree or technical diploma in Information Technology, Audio Engineering, or related field OR High School Diploma and 4+ years of direct A/V experience in a cleared setting


• 3–6 years of relevant A/V systems experience in federal or enterprise environments.


• Proven ability to:
  
  
  
  • Set up, test, operate, and troubleshoot A/V and VTC equipment (Cisco, Poly, Crestron, Extron)
  
  
  • Support secure VTC operations across NIPRNET, SIPRNET, and JWICS
  
  
  • Assist with integration of conferencing tools (Microsoft Teams, ZoomGov, Webex)
  
  
  • Perform routine maintenance and Tier I/II troubleshooting
  
  
  
  

Preferred Certifications:

While not always required, these enhance competitiveness and demonstrate technical competency:

• CTS (Certified Technology Specialist) – AVIXA


• Extron Control Professional or AV Associate


• Crestron DM-NVX or Certified Programmer


• Biamp Tesira Certification


• Dante Level 1 or Level 2


• CompTIA Security+ – if supporting networks or integration in classified environments

Functional Skills:

• Familiarity with AVSC scheduling systems, classified room requirements, and help desk ticketing


• Basic network troubleshooting (TCP/IP, DHCP for VoIP/VTC endpoints)


• Professional communication skills to support executives, secure briefings, or mission-critical events

The pay range for this position based on full-time employment is $84,989 - $106,267.