Audio Visual Technician with VTC Experience

Position:  Audio/Visual Technician with VTC Experience

Location:  Colorado Springs, CO

Salary:  Up to $65,000

Clearance:  

Responsibilities:

• In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.


• As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information.


• As operational tempo permits, provide VTC and collaboration system facilitation to other users.


• Provide VTC and A/V operational support and facilitation.


• Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., TelePresence, CODEC, AV, Gateways, TMS, Monitors, Projectors, AMX Panels).


• Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities.


• Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA DVSG).


• Troubleshoot and resolve collaboration and business application incidents


• Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs


• Execute configuration management plans, processes, and procedures.


• "Maintain MDA collaboration systems and all associated VTC peripheral equipment associated with the VBIII Auditorium, and future operations/control centers and collaboration systems, and all associated peripheral equipment to successfully execute video conferencing and/or collaboration events.


• Maintain/utilize manufacturer service and/or maintenance agreements."


• Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment.


• "Manage and utilize COMSEC materials and procedures to ensure video conferencing systems are operational and properly keyed to enable secure Video Conference events.


• Maintain accountability of electronic keying material and COMSEC Controlled Item (CCI) equipment.


• In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing systems."


• Maintain currency with advancing technologies and provide recommendations for new technologies, including technology refresh, to the Government.


• Prepare, review, coordinate, update, and submit DOD Information Assurance Certification and Accreditation Process (DIACAP) supporting documentation

REQUIREMENTS 

• High School Diploma is required


• College Degree not required but preferred


• Must have a minimum of 3 years experience in the Audio Visual industry


• Individual must possess the following skills: in-depth knowledge of installation, operation, scheduling and support of desktop and conference room VTC systems in a secure government or military environment including ISDN and IP, Inverse Multiplexers, CODECs and H.320/H.323 protocols.


• Working knowledge of AV concepts such as acoustics, lighting, aspect ratios, font size versus distance, scan rates, video standards and transmission systems.


• Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.


• Must possess an extremely meticulous and organized working style and have an ability to work as part of a team


• Strong verbal and written communication skills experience is important, responsibilities will include extensive team and customer contact


• Proficiency with Microsoft Windows and Office products in required


• Proficiency with Computer aided Drafting/Computer Aided Drawing application (Autocad/Visio) is required


• Understanding electrical current (a plus)


• Tandberg/Cisco systems installation, maintenance and troubleshooting


• Experience with AMX  Control system installation. Ability to Install control System Hardware and Download Control System Source Code Ability to troubleshoot existing source code.


• Experience with Audio Digital Signal Processing Equipment (Biamp and ClearOne). Ability to Download DSP Configurations. Ability to troubleshoot DSP Configurations.


• Lutron lighting and shade system installation (programming a plus)


• Knowledge and experience with computer network configuration


• Experience with KIV Secure Systems


• CEDIA Certification a plus


• CTS Certification a plus


• CTS-D Certification a plus


• CTS-I Certification a plus

NMR Consulting is an Equal Opportunity Employer (EOE).  M/F/D/V