Audio Visual Teleconference Technician II

Audio Visual/Video Teleconference Tech II
Location: Colorado Springs, CO
Clearance: Must be eligible to obtain a clearance

Duties/Responsibilities:

Execute and support the following task areas:

• In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.


• Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance


• Provide technical operational support of the Presentation Center for Mission support


• As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users


• Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities


• Maintain the video conferencing-unique hardware, software, and peripherals.  (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels).


• Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities


• Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA)


• Troubleshoot and resolve collaboration and business application incidents


• Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs


• Execute configuration management plans, processes and procedures


• Maintain/utilize manufacturer service and/or maintenance agreements


• Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment


• In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems

Relevant Certification:

• CEDIA Certification a plus


• CTS, CTS-I, a plus


• AMX ACE a plus


• Extron Audio Visual Technician Certificates a plus

Requirements:

• Must have SECRET clearance or higher


• Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information


• High School Diploma required


• Associate or bachelor's degree in engineering, Computer Science, or related field preferred


• Experience in the Audio-Visual industry

Following skills preferred:

• In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment


• Video projection and Display Equipment.


• Digital Video processing and transport Equipment.


• Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.


• Extron and AMX Control System processors and User Interfaces


• Video CODECs and H.320/H.323 protocols


• Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting


• Knowledge and experience with network configuration as well as Workstation setup


• Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.


• Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems


• Must possess an extremely meticulous and organized working style and have an ability to work as part of a team


• Be a team leader and possess excellent team qualities.


• Strong verbal and written communication skills experience.


• Experience with Computer aided drawing program such as Visio (Preferred).


• Experience with Microsoft Windows and Office products required.


• Understanding electrical current

 NMR Consulting is an Equal Opportunity Employer (EOE):  AA M/F/Vet/Disability