Audio-Visual Support/ IT Computer Technician (System Support Specialist)

Audio-Visual Support/ IT Computer Technician (System Support Specialist)

Type: Full-Time

Location: Fort Novosel, AL

Travel: 0%

Position Summary: Audio-Visual Support Specialist shall provide all supervision, labor, transportation, software, materials and other items, parts required to perform maintenance services (including preventive/routine maintenance and repair services) for all existing and replacement for existing computer- based media, cameras, microphones, video cable, audio visual equipment, and Ethernet based networking devices and switches. The AV Support will work with IT support to establish an IT capability to maintain and troubleshoot Government-provided IT systems in accordance with DOD and local policy and guidance.

Responsibilities:

• AV Replacement:

• Improve, update, and provide one-year maintenance and support to the AV system in and around the SERE training facilities located at TAC-X to support the execution of SERE training, ensure student safety, facilitate training of instructors, and ensure the physical security of the facilities

• Provide on-call warranty and system maintenance support for one-year after Government acceptance of all installed hardware or software

• Provide end-user training and user manuals on all aspects of installed systems

• AV Systems Maintenance:

• Provide supervision, labor, transportation, software, materials and other items, parts required to perform maintenance services (including preventive/routine maintenance and repair services) for all existing and replacement for existing computer- based media, cameras, microphones, video cable, audio-visual equipment, and Ethernet based networking devices and switches

• Perform routine maintenance on software and hardware

• Replace up to $100,00 of equipment that becomes unserviceable due to acts of nature including but not limited to lighting, power surges, flooding, and vandalism

Requirement:

• AV systems expertise

• Proven record of providing qualified AV systems services and expertise for a comprehensive AV system

• Compliance with FAR 54.204-24 and 54.204-25 regarding certain telecommunications and video surveillance services or equipment

• Prior experience providing similar services and equipment of the size and scale as the U.S. Army SERE school

• Minimum of 3 years relative experience

• CompTIA Security+ certification (supersedes A+ and Network+) Preferred

• Microsoft Certified Technical Specialist (MCTS): Windows 7 or higher, such as Microsoft Certified Systems Engineer (MCSE) Preferred

• Excellent communication and management skills

• Excellent Planning, organization and schedule developing skills

• Candidates must have the ability to obtain or possess a Secret Security Clearance

• Strong computer literacy with database familiarity (i.e., Word, Excel, Power Point, etc.)

• Meet physical fitness requirements specific for the position to include passing urinalysis screening

• Sharp Professional appearance

Physical Demands and Work Environment:

While performing the duties of this position, the employee is regularly required to talk, listen, and write. The employee frequently is required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to be the best qualified for the position and successfully perform the functions of the job. Reasonable accommodation may be made (if possible) to enable individuals with disabilities to perform the functions.

Company Background: Seventh Dimension LLC provides focused customer support in two core competencies Training & Support Services. Since 2015, we have provided customers with flexible, adaptable, and creative approaches to solving complex problems. We are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements. We are a SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.

 DISCLAIMER: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.