Authentics Seasonal Assistant

Job Summary 

The Authentics Assistant will be a valuable member of the Tigers Authentics Team.  This person will assist with a wide variety of responsibilities that support the Authentics department’s goals to authenticate and secure team history and drive revenue. 

Key Responsibilities 

• Assist in all aspects of club’s authentic merchandise operations, which include inventory management of autographed and game-used authenticated memorabilia. 

• Assist with the creation and preparation of pricing, timely sales, finance, and inventory reports. 

• Communicate regularly with other departments, as well as other MLB teams, and the MLB league office about departmental initiatives and growing the program. 

• Provide day-to-day communication with Authentics customers via phone and email, facilitating direct sale orders; coordinate on-line auctions and shipping items on a year-round basis. 

• Package and ship items using FedEx and / or USPS. 

• Stock and aesthetically merchandise main Authentics store on the concourse as well as other Authentics points of sale throughout Comerica Park. 

• Support and build the implementation and fulfillment of all inventory processes, both on-line and in-house. 

• Work all Tigers home games, which will include evenings, holidays, and weekends, as well as special events. 

• Other duties as assigned by manager, which may include support of Marketing, Promotions, Alumni and Player Engagement. 

Minimum Knowledge, Skills and Abilities 

• The ideal candidate should be a recent graduate (within 6 months) with studies related to business, sport management, retail management or similar field. 

• Previous experience working in sports, retail management or related field. 

• Extensive knowledge of the history of the game of baseball and Tigers baseball. 

• Excellent communication, computer, organizational and interpersonal skills. 

• Experience with Microsoft Office (specifically Excel) 

• The ideal candidate must have excellent customer service skills. 

• The ideal candidate must be willing to work long hours, including nights, weekends, and holidays. 

WORK CONDITIONS: 

• Must be able to work nights, weekends, and holidays. 

• Must be able to work long hours.   

• Must be willing to work in all weather conditions. 

• Must be able to lift, carry, and move heavy boxes, and stand for long periods of time.