Auto Body Estimator / Collision Estimator

Company : Jim Riehl's Friendly Automotive Group

Job Type : Full Time

Warren, Mi 48093

Number of Applicants

000+

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Job Description - Auto Body Estimator / Collision Estimator

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Title: Estimator
Department: Collision / Body Shop
Reports To: Body Shop Manager
Location: Warren, MI

Job Summary:

The Auto Body Estimator is responsible for assessing vehicle damage and preparing accurate, timely repair estimates. This role serves as the primary point of contact for customers and insurance adjusters, ensuring a smooth and transparent repair process from drop-off to delivery. The estimator coordinates with technicians, parts departments, and insurers to facilitate high-quality, efficient collision repairs.

Key Responsibilities:

Inspect damaged vehicles to assess repair needs and write detailed damage estimates using estimating software

Communicate with customers to explain repair processes, timelines, and cost estimates.

Submit and negotiate estimates with insurance adjusters to obtain approvals.

Order and track parts in coordination with the parts department.

Keep customers updated on repair status and any changes to the timeline or cost.

Review final repairs to ensure quality and accuracy before customer delivery.

Maintain organized repair files, including photos, notes, and documentation.

Assist with scheduling repairs and managing shop workload.

Ensure compliance with OEM repair procedures and shop safety standards.

Provide excellent customer service, maintaining CSI scores and return business.

Qualifications:

High school diploma or equivalent required; vocational training in automotive repair or estimating preferred.

2+ years of experience in estimating or collision repair.

Proficiency in estimating software .

Familiarity with DRP (Direct Repair Program) guidelines and insurance processes.

Strong customer service and communication skills.

Attention to detail, time management, and organizational skills.

Valid driver’s license and clean driving record.

Working Conditions:

Full-time, Monday–Friday.

Shop/office environment; some time spent inspecting vehicles in various weather conditions.

May require standing, bending, and lifting up to 25 lbs.

Original job Auto Body Estimator / Collision Estimator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Auto Body Estimator / Collision Estimator

Job Description - Auto Body Estimator / Collision Estimator

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